General Manager

Young's Pubs; Cromer; On-site; GBP 46,000 - 56,000; Full time

Benefits offered by this job

Huge annual bonus up to 100%

Private Health Insurance

Enhanced Company Pension Scheme

Life Assurance Scheme

20% staff discount in Young's pubs

30% discount on overnight stays in Pub

Share Save Scheme

Career Pathway and Training

Job summary

Young's Pubs is seeking a Creative and entrepreneurial General Manager for The Cliftonville in Cromer. You will oversee a 30-bedroom venue with sea views, a ballroom, and multiple spaces for events, weddings and dining.

You will set the menu, tailor offerings, and drive growth with autonomy within a supportive framework. The role demands hands-on leadership, pro-active team management, and a passion for exceptional guest service.

Qualifications

• Experience running pubs with rooms is essential.
• Strong customer service mindset and people leadership.
• Ability to recruit and market effectively.

Responsibilities

• Lead operations for The Cliftonville pub with rooms.
• Drive sales, events and guest experience.
• Recruit, train and manage the team to deliver high service standards.

Skills

Fresh Food

General Manager Experience

Hospitality Passion

Job description

General Manager - Up to 51K plus bonus - Live In

We're looking for a General Manager for The Cliftonville in the North Norfolk coastline town of Cromer. The Cliftonville has 30 bedrooms (all with sea views), a ballroom used for events and weddings, multiple private spaces as well as a terrace overlooking the coast. The bar and lounge have been recently refurbished and there are plenty of bookable spaces to grow sales. We're looking for a General Manager with experience running pubs with rooms to take the helm in this beautiful business.

Running a Pub for Young's:

We believe pubs should be differentiated and individual and so we are looking for entrepreneurial General Managers to put their own stamp on our businesses. We're all about freedom within a framework - you decide what goes on the food menu - and that doesn't mean picking from a bank of recipes! You tailor your offer to your guests and grow the business in line with your business vision! You decide what events and sales driving to do, what the team uniform is, and look after all your own recruitment and marketing. If you are a people-focused Pub General Manager with fresh food experience, then we want to hear from you.

What We Offer Our General Managers:

• Huge annual bonus potential - up to 100% of your salary!
• Private Health Insurance
• Enhanced Company Pension Scheme
• Life Assurance Scheme
• 20% discount in all Young's pubs and 30% discount on overnight stays in our Pubs with Rooms
• Access to our Share Save Scheme
• Access to our Career Pathway and Training and Development Courses

What we look for in a General Manager:

We are looking for a creative & entrepreneurial General Manager to join and lead our team in our stylish, food focused pub. As the successful General Manager, you will embrace the autonomy given to run your business and offer unique ideas to drive your team to success. You will have a genuine passion for exceptional customer service and a pro-active approach to team management. You will recruit & develop your team to ensure they have the knowledge needed to delight our customers. You will also be someone who is committed to their career in hospitality and we can offer ongoing development to support you as you grow and succeed with us.

"We believe in developing our people to delight our customers"

Skills

• Fresh Food Experience
• General Manager Experience
• Passion for hospitality