General Manager

Young'S Pubs; North Creake; On-site; GBP 46,000 - 56,000; Full time

Benefits offered by this job

Bonus up to 100%

Private health insurance

Enhanced pension

Life assurance

Staff discounts

Share Save

Training & development

Job summary

The Cliftonville, part of Young's Pubs, in Cromer on the North Norfolk coast, seeks a General Manager to lead a pub with 30 sea-view bedrooms and a refurbished bar and lounge. This role offers autonomy to shape the menu, events and guest experience, with a live-in arrangement and scope to grow sales through bold, guest-focused initiatives.

Ideal candidates will bring entrepreneurial hospitality leadership, strong customer service, and a passion for pastry-focused, fresh food offerings.

Qualifications

• Experience running pubs with rooms
• Strong customer service and people management
• Entrepreneurial mindset with ability to drive events and sales

Responsibilities

• Recruit and develop the team to deliver high service standards
• Decide on food menus, events and promotions to grow the business
• Oversee recruitment, marketing and operations for a pub with rooms

Job description

GeneralManager - Up to 51K plus bonus - Live In

We're looking for a General Manager for The Cliftonville in the North Norfolk coastline town of Cromer. The Cliftonville has 30 bedrooms (all with sea views), a ballroom used for events and weddings, multiple private spaces as well as a terrace overlooking the coast. The bar and lounge have been recently refurbished and there are plenty of bookable spaces to grow sales. We're looking for a General Manager with experience running pubs with rooms to take the helm in this beautiful business.

Running a Pub for Young's:

We believe pubs should be differentiated and individual and so we are looking for entrepreneurial General Managers to put their own stamp on our businesses. We're all about freedom within a framework - you decide what goes on the food menu - and that doesn't mean picking from a bank of recipes! You tailor your offer to your guests and grow the business in line with your business vision! You decide what events and sales driving to do, what the team uniform is, and look after all your own recruitment and marketing. If you are a people-focused Pub General Manager with fresh food experience, then we want to hear from you.

What We Offer Our General Managers:

• Huge annual bonus potential - up to 100% of your salary!
• Private Health Insurance
• Enhanced Company Pension Scheme
• Life Assurance Scheme
• 20% discount in all Young's pubs and 30% discount on overnight stays in our Pubs with Rooms
• Access to our Share Save Scheme
• Access to our Career Pathway and Training and Development Courses

What we look for in a General Manager:

We are looking for a creative & entrepreneurial General Manager to join and lead our team in our stylish, food focused pub. As the successful General Manager, you will embrace the autonomy given to run your business and offer unique ideas to drive your team to success. You will have a genuine passion for exceptional customer service and a pro-active approach to team management. You will recruit & develop your team to ensure they have the knowledge needed to delight our customers. You will also be someone who is committed to their career in hospitality and we can offer ongoing development to support you as you grow and succeed with us.

“We believe in developing our people to delight our customers”