General Manager

Access Garage Doors Ltd; Crawley Down; On-site; GBP 85,000 - 100,000; Full time

Job summary

Capital Garage Doors, part of Access Garage Doors Ltd, is seeking a commercially focused General Manager to lead daily operations and a team of around 20 staff. You will drive growth, oversee supplier relationships, manage pricing and margins, and implement improvements across processes and performance metrics.

The role offers significant autonomy, direct involvement with the Managing Director, and opportunities to shape long-term growth within a well-established regional business.

Qualifications

• Experience in a General Manager/Operations/Branch Manager role or similar senior position.
• Strong leadership and people management skills.
• Commercially minded with a track record of improving business performance.
• Experience developing and implementing growth strategies.
• Proven ability to set, manage and achieve sales targets.

Responsibilities

• Oversee day-to-day operations of Capital Garage Doors.
• Lead a team of about 20 employees and support their development.
• Develop and implement strategies to grow sales, profitability and business performance.
• Set and monitor sales targets and ensure execution of objectives.
• Review processes to identify and implement improvements and cost controls.
• Manage supplier relationships and negotiate terms to protect margins.
• Monitor stock levels, purchasing and inventory control.
• Ensure high standards of customer service across all departments.

Skills

Leadership

People management

Strategic planning

Sales targets

Negotiation

Supplier relations

Stock control

Tools

Sage 200

Job description

General Manager – Capital Garage Doors

Capital Garage Doors is one of the South East's established and respected garage door and associated products suppliers, serving trade and commercial customers since 1978.

As part of the largest garage door group in the South, we continue to invest in growth, expansion and delivering outstanding customer service across the region.

We are looking for an experienced, commercially minded and motivated General Manager to lead Capital Garage Doors through its next phase of growth. This is a senior management role with responsibility for overseeing daily operations, leading a team of approximately 20 employees and developing strategies to drive business performance and profitability.

Working closely with the Managing Director, the successful candidate will take ownership of the day-to-day management of the business, ensuring operational efficiency, maintaining strong supplier relationships, achieving sales targets and identifying opportunities for continued improvement and expansion.

This is an excellent opportunity for an experienced manager who enjoys taking responsibility, developing people and implementing positive change within a stable, well-established and growing company.

Why Join Us?

• Opportunity to take a leading role in an established and growing business
• Significant autonomy and responsibility for day-to-day operations
• Direct involvement in shaping business strategy and future growth
• Opportunity to implement improvements and make a measurable impact on business performance
• Work closely with the Managing Director and senior leadership
• Supportive working environment within a successful, long-established business

The Role / Responsibilities

• Overseeing the day-to-day operations of Capital Garage Doors
• Leading, managing and supporting a team of approximately 20 employees
• Developing and implementing strategies to increase sales, profitability and business growth
• Setting and monitoring sales targets, ensuring the team remains focused on achieving agreed objectives
• Monitoring sales performance, identifying opportunities for improvement and implementing corrective actions where necessary
• Setting clear employee objectives and monitoring individual and team performance
• Conducting regular performance reviews and supporting employee development
• Monitoring operational activities and supporting staff to ensure work is completed efficiently
• Reviewing existing business processes, procedures and systems to identify opportunities for improvement
• Managing and developing relationships with key suppliers and manufacturers
• Overseeing product pricing, supplier costs and commercial margins
• Managing stock levels, ensuring appropriate availability whilst minimising excess and slow-moving stock
• Overseeing stock control procedures, stock accuracy and purchasing activities
• Monitoring business performance against agreed targets and objectives
• Ensuring high standards of customer service across all departments
• Supporting the team with operational and commercial activities when required
• Working closely with the Managing Director to implement business objectives and growth initiatives

What We’re Looking For

• Proven experience in a General Manager, Operations Manager, Branch Manager or similar senior management position
• Strong leadership and people management skills
• Commercially minded with a proven ability to improve business performance
• Experience developing and implementing business growth strategies
• Proven ability to set, manage and achieve sales targets
• Confident managing teams, setting objectives and monitoring performance
• Strong organisational, decision-making and problem-solving skillsAbility to review and improve operational processes and systems
• Experience managing supplier relationships and commercial negotiations
• Good understanding of pricing, margins and profitability
• Experience managing stock levels, purchasing and inventory control
• Excellent communication and interpersonal skills
• Proactive, self-motivated and comfortable taking ownership of business operations
• Hands-on management approach with a willingness to support the wider team

Desirable Experience

• Experience within wholesale distribution, builders merchants, construction, home improvements or trade-related industries
• Experience managing purchasing, stock control and warehouse operations
• Experience developing supplier relationships and negotiating commercial terms
• Experience managing budgets, sales targets and operational performance
• Knowledge of business management and ERP systems, particularly Sage 200

Working Hours

• Monday – Friday: 7:30am – 5:00pm