General Manager

The Ganton Arms; City of Westminster; On-site; GBP 55,000 - 65,000; Full time

Benefits offered by this job

Competitive salary

Bonus scheme

Training and development

Career progression

30% discount across pubs

Annual team trips abroad

28 days holiday

Employee Assistance Programme

Referral scheme

Birthday day off

Cycle to Work

Job summary

The Ganton Arms in Soho is seeking a General Manager to take full ownership of the venue, running it as if it were your own business with a sharp commercial focus. You will lead and develop a frontline team, ensure exceptional service, and drive sales across food and drinks seven days a week.

The role promises career progression as the group expands, plus a competitive salary and bonus scheme. Benefits include 28 days’ holiday, Employee Assistance Programme, staff discounts across all pubs, and

Qualifications

• Minimum 2 years' experience as a General Manager.
• Strong commercial acumen and leadership capability.
• Proven ability to train, mentor and develop staff.
• Excellent customer service and floor/service skills.

Responsibilities

• Take full ownership of all aspects of running the venue.
• Lead and develop a high-performing front-of-house and operations team.
• Drive sales across food and beverage seven days a week.
• Make strategic decisions to grow the business and guest satisfaction.

Skills

General Manager experience

Job description

The Ganton Arms - General Manager - Flagship site for Urban Pubs and Bar in the heart of Carnaby, Soho. Part of a multi Award-Winning Pub, Bar and Restaurant Group - London

The Ganton Arms is a modern British gastro-pub just off Carnaby Street in London's famous West End. An always-on business that trades strongly for both food and drink 7 days a week. Bustling tourist trade year-round as visitors from across the globe flock to London's West End and sample the best of British pub food and service.
Evenings see the arrival of a local office crowd, Saturday nights a lively West End party, while Sundays are regularly fully-booked with a loyal roast following, hard-earned over several years ofexemplary online reputation from delivering the area's best roast. Search for 'Best Gastro Pub Soho' on Google and the Ganton Arms is always among the runners and riders.

What's in it for me:

• A competitive salary and bonus scheme


• Training and development


• Career progression and promotion opportunities, with regular new openings around the corner


• Get out and about - you automatically get 30% discount across all our pubs, bars and restaurants


• The opportunity to make strategic decisions within your business - take ownership and Be Fearless


• Annual team trips abroad, regular management incentives and socials - a fun, family atmosphere


• 28 days' holiday


• Employee Assistance Programme (EAP)


• Good people know good people - an awesome referral scheme


• Birthdays are for celebrating, so have the day off on us


• Cycle to Work scheme

The Role

• As GM, you will take full ownership of all aspects of running the venue. You will be given autonomy and run the site as if it were your own business.


• Being business-savvy and demonstrating great commercial acumen is a must.


• Your team will look up to you, so it's essential to train, nurture and develop your staff to maintain incredibly high standards and customer satisfaction.


• You have impeccable floor, bar and late-night experience.


• You will be given the opportunity to train, personally develop and progress your career as the company continues to grow.

What we're looking for:

• \"Wear your heart on your sleeve\", take ownership, be bold and run the business as if it's your own


• Be cool, calm and collected, manage pressure with ease, and don't let anything faze you


• A minimum of 2 years' experience as a General Manager, depending on the property being considered


• Solid communication and organisational skills, with an approachable personality


• Superb customer and floor-service skills


• Excellent all-round business knowledge, from financials to customer satisfaction


• An entrepreneurial flair


• Passionate about people, training, mentoring and growing a team, but most importantly, someone who loves to have fun


• Personal Licence holder beneficial

Welcome to London's Biggest Independent Pub Company!

Urban Pubs & Bars was founded in 2014 and has since expanded to an estate of over 67 pubs, bars and restaurants across London.

In 2018, Urban Pubs & Bars was ranked number 28 in the Sunday Times Virgin Atlantic Fast Track 100 list, recognising Britain's private companies with the fastest-growing sales.

We were then nominated for two Public