General Manager

FB Edinburgh Ocean Terminal; City of Edinburgh; On-site; GBP 45,000 - 65,000; Full time

Benefits offered by this job

A Place for Everyone

Competitive Pay

Awesome Discounts

Career Development

Wellbeing Support

Perks & Rewards

Team Competitions

Salary Sacrifice

Job summary

Frankie & Benny’s in Edinburgh is seeking a General Manager to lead operations with a focus on guest satisfaction and team leadership. You will drive performance, ensure service excellence, and maintain a safe, compliant environment in a fast-paced setting.

The role emphasizes developing a motivated team, delivering memorable dining experiences, and leveraging commercial insight to meet brand and restaurant goals.

Qualifications

• Experience leading large hospitality teams.
• Ability to drive guest-focused service.
• Strong leadership in fast-paced environments.
• Commitment to safety and compliance.

Responsibilities

• Lead from the front and be the face of Frankie & Benny’s, delivering unforgettable guest experiences.
• Drive performance and exceed brand and restaurant goals.
• Inspire and develop your team and nurture future leaders.
• Ensure safety and compliance, keeping everything running smoothly and legally.
• Be commercially savvy and understand how every decision impacts the bigger picture.

Skills

Leadership

Guest experience

Team development

Safety & compliance

Commercial awareness

Hospitality

Job description

Be the Heart ofFrankie & Benny’s – Become Our General Manager!

AtFrankie & Benny’s, we believe life’s bestmoments happen around the table sharing great food, laughter, and unforgettablememories. If you're a passionate leader who thrives in a fast-paced,high-energy environment and loves delivering standout hospitality, this is yourmoment.

Why Join Frankie & Benny’s?

We know that happy teams create amazing guest experiences,so we offer:

• APlace for Everyone– We celebrate individuality and welcomeanyone who brings energy, leadership, and a love for great food.
• CompetitivePay & Benefits– 45-hour contract, quarterly bonus, and opportunity to earn Tronc
• AwesomeDiscounts– 50% off food and drink across all Big Table Groupbrands, plus 25% off for friends & family.
• CareerDevelopment– Fully funded apprenticeships in OperationsManagement (Level 5).
• Wellbeing& Support– Our Employee Assistant Programme includes a 24/7 virtual GP,mental health support, second medical opinion service, and more.
• Perks& Rewards– Early access to wages, discounted gymmemberships, and savings on theme parks, shopping, and more!
• TeamCompetitions & Events– Win trips, join team parties, andearn e-points to spend on your favourite brands.
• SalarySacrifice Scheme – Make the most of tax-efficient savings on NationalInsurance, pension contributions, and a range of lifestyle benefits.

What You’ll Do as a General Manager:

• Leadfrom the frontbe the face of Frankie & Benny’s, deliveringunforgettable guest experiences.
• Driveperformanceand exceed brand and restaurant goals.
• Inspire& develop your team and build a fun, motivated crew and nurturefuture leaders.
• Ensuresafety & compliancekeeping everything running smoothly andlegally.
• Becommercially savvyand understand how every decision impacts thebigger picture.

Who We’re Looking For:

If you’ve got a real love for hospitality, enjoy bringing people together, and thrive in the buzz of a fast‑paced, guest‑first environment, you might just be the perfect fit for us.

At Frankie & Benny’s, our teams are like family. We put people at the heart of everything we do, creating a welcoming, inclusive workplace where you can be yourself, feel supported, and grow your career. If you need any reasonable adjustments during the hiring process, just let us know – we’ve got you.

Thinking about using AI tools for your application? They can be great for getting started, but what really makes an application shine is you – your experience, personality, and leadership style.

What’s the process?
Application → CV review → friendly phone chat → first‑stage interview → second‑stage interview → offer and onboarding

At Frankie & Benny’s, we don’t just look for experience – we look for people with a genuine love for hospitality who care about their teams and our guests. If that sounds like you, we’d love to welcome you to the family.