Assistant Manager

C2crestaurants; West of England; Hybrid; GBP 26,000 - 34,000; Full time

Benefits offered by this job

45-hour contract

Quarterly bonus

Tronc eligibility

Food discounts

Friends & family discount

Apprenticeships Level 4

Wellbeing program

Early wage access

Team events

Job summary

Frankie & Benny’s in the United Kingdom is seeking an Assistant Manager to lead guest service and drive restaurant performance. You will inspire a team, uphold safety standards, and deliver memorable dining experiences in a fast-paced, guest-first environment.

The role includes a 45-hour contract, potential quarterly bonuses, and opportunities for funded career growth in hospitality management. We value energy, leadership, and a customer‑centric approach across our brands.

Qualifications

• Hospitality-focused leadership and guest-first approach.
• Experience in fast-paced hospitality environments is desirable.
• Strong people skills and ability to motivate a team.

Responsibilities

• Deliver unforgettable guest experiences.
• Drive performance to meet restaurant and brand goals.
• Inspire and lead the team to maintain high standards.
• Ensure safety and compliance across operations.
• Think commercially and support business decisions.

Skills

Guest service

Team leadership

Safety & compliance

Commercial mindset

Job description

Step Up to the Plate – Become an Assistant Manager at Frankie & Benny’s!

At Frankie & Benny’s, we believe the best moments in life are shared—over great food, good vibes, and unforgettable memories. If you're passionate about people, hospitality, and leadership, this is your chance to shine.

Why Join Frankie & Benny’s?

We know that happy teams create the best guest experiences, so we offer:

• A Place for Everyone– We celebrate individuality and welcome anyone who brings energy, passion, and leadership to the table.


• A Competitive Package– 45-hour contract, quarterly bonus and opportunity to earn Tronc.


• Awesome Discounts– 50% off food and drink across all Big Table Group brands, plus 25% off for friends & family.


• Career Growth– Fully funded apprenticeships in Hospitality Management (Level 4)


• Wellbeing & Support– Our Employee Assistant Program includes a 24/7 virtual GP, mental health support, second medical opinion service, and more.


• Perks & Rewards– Early access to wages, discounted gym memberships, and savings on theme parks, shopping, and more!


• Team Competitions & Events– Win trips, join team parties, and celebrate success together!

What You’ll Do as an Assistant Manager:

• Deliver unforgettable guest experiences– Make every visit full of warmth, energy, and delicious food.


• Drive performance– Help smash restaurant and brand goals.


• Inspire & lead your team– Create a fun, motivating environment and support team development.


• Ensure safety & compliance– Keep the restaurant safe, legal, and running like clockwork.


• Think commercially– Make smart decisions that support the wider business.

Who We’re Looking For:

If you’ve got a real love for hospitality, enjoy bringing people together, and thrive in the buzz of a fast‑paced, guest‑first environment, you might just be the perfect fit for us.

At Frankie & Benny’s, our teams are like family. We put people at the heart of everything we do, creating a welcoming, inclusive workplace where you can be yourself, feel supported, and grow your career. If you need any reasonable adjustments during the hiring process, just let us know – we’ve got you.

Thinking about using AI tools for your application? They can be great for getting started, but what really makes an application shine is you – your experience, personality, and leadership style.

What’s the process?

Application → CV review → friendly phone chat → first‑stage interview → second‑stage interview → offer and onboarding

At Frankie & Benny’s, we don’t just look for experience – we look for people with a genuine love for hospitality who care about their teams and our guests. If that sounds like you, we’d love to welcome you to the family.