General Manager

Frankie & Benny'S; City of Edinburgh; On-site; GBP 50,000 - 70,000; Full time

Benefits offered by this job

Quarterly bonus

Discounts on food & drinks

Employee assistance programme

Early access to wages

Job summary

Frankie & Benny’s in Edinburgh is seeking a hands-on General Manager to lead the team, deliver exceptional guest experiences, and drive restaurant performance. The role requires inspiring leadership, strong hospitality focus, and a proactive approach to safety and compliance within a fast-paced environment.

You’ll develop and motivate your crew, maintain brand standards, and leverage the 45-hour contract with quarterly bonus potential to achieve business goals.

Qualifications

• Leadership and team development experience in fast-paced hospitality environments.
• Strong focus on guest satisfaction and delivering standout hospitality.
• Ability to lead from the front and drive performance.

Responsibilities

• Lead from the front, be the face of Frankie & Benny’s, delivering unforgettable guest experiences.
• Drive performance and exceed brand and restaurant goals.
• Inspire and develop your team and build a fun, motivated crew and nurture future leaders.
• Ensure safety and compliance, keeping operations running smoothly and legally.
• Be commercially savvy and understand how every decision impacts the bigger picture.

Skills

Leadership

Guest experience

Hospitality

Education

Operations Management Level 5 apprenticeship

Job description

Be the Heart of
Frankie & Benny’s – Become Our General Manager!

At Frankie & Benny’s, we believe life’s best
moments happen around the table sharing great food, laughter, and unforgettable
memories. If you're a passionate leader who thrives in a fast-paced,
high-energy environment and loves delivering standout hospitality, this is your
moment.

Why Join Frankie & Benny’s?

We know that happy teams create amazing guest experiences,
so we offer:

• A
  Place for Everyone – We celebrate individuality and welcome
  anyone who brings energy, leadership, and a love for great food.
• Competitive
  Pay & Benefits – 45-hour contract, quarterly bonus, and opportunity to earn Tronc
• Awesome
  Discounts – 50% off food and drink across all Big Table Group
  brands, plus 25% off for friends & family.
• Career
  Development – Fully funded apprenticeships in Operations
  Management (Level 5).
• Wellbeing
  & Support – Our Employee Assistant Programme includes a 24/7 virtual GP,
  mental health support, second medical opinion service, and more.
• Perks
  & Rewards – Early access to wages, discounted gym
  memberships, and savings on theme parks, shopping, and more!
• Team
  Competitions & Events – Win trips, join team parties, and
  earn e-points to spend on your favourite brands.
• Salary
  Sacrifice Scheme – Make the most of tax-efficient savings on National
  Insurance, pension contributions, and a range of lifestyle benefits.

What You’ll Do as a General Manager:

• Lead
  from the front be the face of Frankie & Benny’s, delivering
  unforgettable guest experiences.
• Drive
  performance and exceed brand and restaurant goals.
• Inspire
  & develop your team and build a fun, motivated crew and nurture
  future leaders.
• Ensure
  safety & compliance keeping everything running smoothly and
  legally.
• Be
  commercially savvy and understand how every decision impacts the
  bigger picture.

Who We’re Looking For:

If you’ve got a real love for hospitality, enjoy bringing people together, and thrive in the buzz of a fast‑paced, guest‑first environment, you might just be the perfect fit for us.

At Frankie & Benny’s, our teams are like family. We put people at the heart of everything we do, creating a welcoming, inclusive workplace where you can be yourself, feel supported, and grow your career. If you need any reasonable adjustments during the hiring process, just let us know – we’ve got you.

Thinking about using AI tools for your application? They can be great for getting started, but what really makes an application shine is you – your experience, personality, and leadership style.

What’s the process?

Application → CV review → friendly phone chat → first‑stage interview → second‑stage interview → offer and onboarding

At Frankie & Benny’s, we don’t just look for experience – we look for people with a genuine love for hospitality who care about their teams and our guests. If that sounds like you, we’d love to welcome you to the family.