General Manager

Wells and Co.; Cambridge; On-site; GBP 37,000 - 48,000; Full time

Benefits offered by this job

Private Healthcare

Life Assurance

Holiday Buy/Sell

Pension Scheme

Beer Discounts

Refer a Friend

Cycle to Work

50% Food on Shift

Employee Assistance

Benefits Portal

Career Development

Fun Culture

Job summary

The Carpenter Arms in Cambridge is seeking an experienced General Manager to oversee all pub operations, maintain front and back of house standards, and lead a passionate team to deliver exceptional food and drink experiences.

You will drive sales and profit, manage stock and waste, develop talent, and foster a fun, supportive culture. Benefits include 28 days holiday, private healthcare, pension, discounts and cycle-to-work schemes.

Qualifications

• Previous General Management experience, ideally in wet led community pub environment.
• Excellent operational skills and back-office management.
• Full financial understanding and ability to react to changing business needs.
• Ability to lead from the front and train the team.
• Ambitious, result-driven with passion for hospitality.
• Energetic, vibrant and capable of motivating a team.

Responsibilities

• Overall management of the pub, maintaining front and back of house standards to drive excellence in food and drink delivery.
• Ensuring guests are cared for to the highest standards and expectations exceeded.
• Delivering against key measures of sales, profit, and team retention whilst having fun along the way!
• Conduct regular stock control and compare to usage reports including waste records to identify opportunities for tighter control.
• Create and maintain a motivated team with excellent standards identifying talent and ensuring succession.
• Regular employee appraisals and implementation of performance management.

Skills

Leadership

Hospitality

Operations management

Financial acumen

Team development

Customer service

Job description

The Carpenter Arms is a local neighbourhood hangout with a glorious beer garden serving up freshly made artisan pizzas, bubbling pots of comfort food and seriously tasty beers. Standing proud on Victoria Road in the heart of Cambridge; I’d guess you’d call us one big happy family who are always here for both our local and out of town guests.

Position:

• Overall management of the pub, maintaining front and back of house standards to drive excellence in food and drink delivery
• Ensuring guests are cared for to the highest standards and expectations exceeded
• Delivering against key measures of sales, profit, and team retention whilst having fun along the way!
• Conduct regular stock control and compare to usage reports including waste records to identify opportunities for tighter control
• Create and maintain a motivated team with excellent standards identifying talent and ensuring succession
• Regular employee appraisals and implementation of performance management

Requirements:

• Energetic and vibrant, as General Manager you will be the face of our businesses and have a natural flair for hospitality and the ability to motivate and lead a team through your passion, standards and commitment.
• Previous General Management experience, ideally gained in wet led community pub environment
• Excellent operational skills as well as a solid base of back office management
• Full financial understanding, and be able to react to the ever-changing needs of the business
• The ability to lead from the front and develop & train the team where required
• A result driven and ambitious individual excited at the opportunity to grow your business
• A passion for the industry and the challenges that come with it
• Energy and motivation to successfully lead and inspire your team

Other information:

• £37,000 - £48,000 + bonus
• 28 days holiday
• Private Healthcare
• Life assurance
• Holiday Buy and Sell
• Company Pension scheme
• Retail and beer discounts
• Refer a friend Bonus
• Cycle to work scheme
• 50% off food on shift
• Employee assistance programme
• Benefits portal
• Career development programme
• Fun culture surrounded by a supportive team