General Manager

Hartford Care Limited; Burnham; On-site; GBP 65,000 - 75,000; Full time

Job summary

Hartford Care Limited seeks an experienced General Manager to lead a 49-bed nursing home in Burnham, Slough (SL1 8NU). You will be responsible for clinical and non-clinical operations, ensuring exceptional care and regulatory compliance in a warm, person-centred environment.

The role requires Level 5 Leadership for Health and Social Care, proven residential care leadership, strong CQC knowledge, and the ability to manage budgets and teams effectively.

Qualifications

• Level 5 Diploma in Leadership for Health and Social Care (or equivalent) required.
• Proven leadership experience in a residential care setting.
• Strong understanding of CQC Fundamental Standards and person-centred care.
• Excellent communication, organisational and time-management skills.

Responsibilities

• Lead and manage all operational, financial, and care-related functions of the home.
• Ensure full compliance with CQC standards, company policies, and regulatory requirements.
• Deliver high-quality, person-centred care supporting residents' well-being.
• Oversee recruitment, training, supervision, and performance management of staff.
• Ensure accurate care planning, medication administration, and safeguarding practices.
• Manage occupancy levels and liaise with external stakeholders to build community links.
• Maintain rigorous quality assurance via audits, meetings and reporting.

Skills

Leadership

Staff development

CQC compliance

Communication

Budget management

Dementia care

Hands-on management

Team development

Education

Level 5 Diploma in Leadership for Health and Social Care

Job description

We are seeking a dynamic, experienced, and compassionate General Manager to lead and manage the day-to-day operations of a 49 bed nursing home in Burnham, Slough (SL1 8NU). You will take full accountability for clinical and non-clinical operations, ensuring exceptional care standards and regulatory compliance while promoting a warm, person-centred environment for residents and staff.

Key Responsibilities

• Lead and manage all operational, financial, and care-related functions of the home
• Ensure full compliance with CQC Fundamental Standards, company policies, and other regulatory requirements
• Deliver high-quality, person-centred care that supports residents' physical, emotional, and spiritual well-being
• Oversee recruitment, training, supervision, and performance management of the staff team
• Ensure accurate care planning, medication administration, and safeguarding practices
• Manage occupancy levels, liaise with external stakeholders, and promote strong community links
• Maintain rigorous quality assurance systems through regular audits, meetings, and reporting

Required qualifications and experience

• Level 5 Diploma in Leadership for Health and Social Care (or equivalent)
• Proven leadership experience in a residential care setting
• Strong understanding of CQC requirements and person-centred care principles
• Excellent communication, organisational, and time-management skills
• Demonstrated ability to lead and develop a team
• Solid IT skills and confidence managing budgets and resources
• Experience supporting residents living with dementia
• A flexible, hands-on approach to care home management
• NMC PIN is desirable.