General Manager

Stephen James Consulting; Bedford; On-site; GBP 77,000 - 94,000; Full time

Job summary

Stephen James Consulting is recruiting a General Manager to lead a large residential care home in Bedford. This is a senior leadership role requiring a proven track record in managing complex care services and delivering excellent resident care.

You will oversee day-to-day operations, ensure high standards of safeguarding and governance, manage budgets and drive occupancy growth while building a capable, motivated team.

Qualifications

• Experience leading a sizeable residential care service.
• Strong knowledge of CQC requirements and residential care standards.
• Leadership qualification Level 5 or equivalent.

Responsibilities

• Leading the day-to-day operation of a large residential care home.
• Delivering person-centred care that respects residents’ choices, dignity and independence.
• Maintaining strong standards of safeguarding, governance and CQC compliance.
• Recruiting, developing and retaining a capable, motivated team.
• Managing budgets, staffing costs and resources effectively.
• Supporting occupancy through strong enquiry management and local relationships.
• Building trust with residents, families, healthcare professionals and referral partners.
• Using audits, feedback and performance information to drive continuous improvement.

Skills

Leadership

Communication skills

Budget management

Regulatory compliance

Occupancy growth

Education

Leadership qualification Level 5 or equivalent

Job description

Stephen James Consulting is recruiting a General Manager to lead a large residential care home in Bedford.

This opportunity will suit an experienced care home leader who combines a commitment to exceptional resident care with strong operational and commercial management skills.

You’ll set the direction for the home, support your team to deliver consistently high standards and create a welcoming environment where residents feel safe, valued and at home.

The Opportunity:

As General Manager, you will take responsibility for the home’s overall performance, balancing care quality, team development, regulatory compliance and financial sustainability.

Your key responsibilities will include:

• Leading the day-to-day operation of a large residential care home.
• Delivering person-centred care that respects residents’ choices, dignity and independence.
• Maintaining strong standards of safeguarding, governance and CQC compliance.
• Recruiting, developing and retaining a capable, motivated team.
• Managing budgets, staffing costs and resources effectively.
• Supporting occupancy through strong enquiry management and local relationships.
• Building trust with residents, families, healthcare professionals and referral partners.
• Using audits, feedback and performance information to drive continuous improvement.

To be considered for this role of General Manager you will need the following experience

You will be an established Home Manager or General Manager with experience leading a sizeable residential care service.

We’re looking for someone who can demonstrate:

• A successful track record of managing a large care home.
• Strong knowledge of CQC requirements and residential care standards.
• Confident leadership, with the ability to support and hold teams accountable.
• Experience managing budgets and improving operational performance.
• Commercial awareness and an understanding of occupancy growth.
• A visible, approachable management style and excellent communication skills.
• A relevant leadership and management qualification, ideally Level 5 or equivalent.

With a salary of £85,000 per annum, this role offers the scope to apply your experience at scale and make a meaningful impact on the quality of life of residents and the development of your team.