General Manager

Hartford Care Ltd.; Burnham; On-site; GBP 54,000 - 66,000; Full time

Benefits offered by this job

Sick pay

Free meals

Pay reviews

Life Insurance

Maternity/Paternity pay

Referral bonus

Blue Light discounts

Free DBS check

Salary sacrifice

Wagestream access

Job summary

Hartford Care Ltd. in Burnham is seeking a dynamic General Manager to lead a 49-bed nursing home, ensuring exceptional resident care and regulatory compliance.

You will oversee clinical and non-clinical operations, manage staff, budgets, and quality assurance while upholding the organisation's values and delivering a warm, person-centred environment.

Qualifications

• Level 5 Diploma in Leadership for Health and Social Care (or equivalent).
• Proven leadership experience in a residential care setting.
• Strong understanding of CQC requirements and person-centred care principles.
• Excellent communication, organisational, and time management skills.
• Demonstrated ability to lead and develop a team.
• Solid IT skills and confidence managing budgets and resources.
• Experience supporting residents living with dementia.
• A flexible, hands-on approach to care home management.
• NMC PIN is desirable.

Responsibilities

• Lead and manage all operational, financial, and care-related functions of the home.
• Ensure full compliance with CQC Fundamental Standards, company policies, and other regulatory requirements.
• Deliver high-quality, person-centred care that supports residents’ physical, emotional, and spiritual well-being.
• Oversee recruitment, training, supervision, and performance management of the staff team.
• Ensure accurate care planning, medication administration, and safeguarding practices.
• Manage occupancy levels, liaise with external stakeholders, and promote strong community links.
• Maintain rigorous quality assurance systems through regular audits, meetings, and reporting.
• Be a visible, positive role model, upholding the values and brand standards of the organisation.

Skills

Leadership

Communication

Organisation

Budgeting

Dementia care

Team development

IT skills

NMC PIN desirable

Education

Level 5 Diploma in Leadership for Health and Social Care

Tools

None

Job description

General Manager - Nursing Home - Salary: £60k plus bonus
Location: Burnham Lodge - Burnham, Buckinghamshire

We are seeking a dynamic, experienced, and compassionate General Manager to lead and manage the day-to-day operations of a 49 bed nursing home in Burnham, Slough (SL1 8NU). You will take full accountability for clinical and non-clinical operations, ensuring exceptional care standards and regulatory compliance while promoting a warm, person-centred environment for residents and staff.

Key Responsibilities

• Lead and manage all operational, financial, and care-related functions of the home
• Ensure full compliance with CQC Fundamental Standards, company policies, and other regulatory requirements
• Deliver high-quality, person-centred care that supports residents’ physical, emotional, and spiritual well-being
• Oversee recruitment, training, supervision, and performance management of the staff team
• Ensure accurate care planning, medication administration, and safeguarding practices
• Manage occupancy levels, liaise with external stakeholders, and promote strong community links
• Maintain rigorous quality assurance systems through regular audits, meetings, and reporting
• Be a visible, positive role model, upholding the values and brand standards of the organisation

What We’re Looking For

• Level 5 Diploma in Leadership for Health and Social Care (or equivalent)
• Proven leadership experience in a residential care setting
• Strong understanding of CQC requirements and person-centred care principles
• Excellent communication, organisational, and time management skills
• Demonstrated ability to lead and develop a team
• Solid IT skills and confidence managing budgets and resources
• Experience supporting residents living with dementia
• A flexible, hands-on approach to care home management
• NMC PIN is desirable

Why work for us?

• Occupational sick pay
• Free meals on shift in care homes
• Annual pay reviews
• Life Insurance
• Enhanced maternity and paternity pay
• Recruitment referral fee
• Blue Light discounts
• Free DBS Check
• Salary sacrifice schemes
• Access to Wagestream – access to earned wages before payday and schemes to help you save.

This position is subject to an Enhanced Disclosure and Barring Service (DBS) check.