General Manager

Stephen James Consulting; Aspley Guise; On-site; GBP 77,000 - 94,000; Full time

Job summary

Stephen James Consulting is recruiting a General Manager to lead a large residential care home in Bedford. You will set the direction for the home and support your team to deliver high standards of care and safety.

You'll balance resident wellbeing with regulatory compliance, financial sustainability and occupancy growth, building strong relationships with families, professionals and referral partners, while driving continuous improvement across operations.

Qualifications

• Experience leading a large care home.
• Strong knowledge of CQC requirements and residential care standards.
• Confident leadership with ability to support and hold teams accountable.
• Experience managing budgets and improving operational performance.
• Commercial awareness and occupancy growth.
• Visible, approachable management style and excellent communication skills.
• Leadership qualification Level 5 or equivalent.

Responsibilities

• Leading the day-to-day operation of a large residential care home.
• Delivering person-centered care that respects residents' choices, dignity and independence.
• Maintaining safeguarding, governance and CQC compliance.
• Recruiting, developing and retaining a capable, motivated team.
• Managing budgets, staffing costs and resources effectively.
• Supporting occupancy through strong enquiry management and local relationships.
• Building trust with residents, families, healthcare professionals and referral partners.
• Using audits, feedback and performance information to drive continuous improvement.

Skills

Care home leadership

Regulatory compliance

Financial management

Stakeholder communication

Education

Level 5 Leadership & Management

Job description

Stephen James Consulting is recruiting a General Manager to lead a large residential care home in Bedford.

This opportunity will suit an experienced care home leader who combines a commitment to exceptional resident care with strong operational and commercial management skills.

You'll set the direction for the home, support your team to deliver consistently high standards and create a welcoming environment where residents feel safe, valued and at home.

The Opportunity:

As General Manager, you will take responsibility for the home's overall performance, balancing care quality, team development, regulatory compliance and financial sustainability.

Your key responsibilities will include:

• Leading the day-to-day operation of a large residential care home.
• Delivering person-centred care that respects residents' choices, dignity and independence.
• Maintaining strong standards of safeguarding, governance and CQC compliance.
• Recruiting, developing and retaining a capable, motivated team.
• Managing budgets, staffing costs and resources effectively.
• Supporting occupancy through strong enquiry management and local relationships.
• Building trust with residents, families, healthcare professionals and referral partners.
• Using audits, feedback and performance information to drive continuous improvement.

To be considered for this role of General Manager you will need the following experience

You will be an established Home Manager or General Manager with experience leading a sizeable residential care service.

We're looking for someone who can demonstrate:

• A successful track record of managing a large care home.
• Strong knowledge of CQC requirements and residential care standards.
• Confident leadership, with the ability to support and hold teams accountable.
• Experience managing budgets and improving operational performance.
• Commercial awareness and an understanding of occupancy growth.
• A visible, approachable management style and excellent communication skills.
• A relevant leadership and management qualification, ideally Level 5 or equivalent.

With a salary of £85,000 per annum, this role offers the scope to apply your experience at scale and make a meaningful impact on the quality of life of residents and the development of your team.