general manager

wagamama; Bristol; On-site; GBP 35,000 - 55,000; Full time

Job summary

Wagamama seeks a General Manager to lead their Bristol restaurant, driving sales and fostering a positive team culture. The ideal candidate will be experienced in hospitality, capable of managing financial performance, and passionate about team development. Benefits include generous bonuses, comprehensive training, and a strong commitment to employee well-being and progression.

Benefits

Up to £8,000 a year bonus opportunity

Private medical insurance and pension scheme

Dedicated 6-week training programme

£14 - £25 of free food allowance on every shift

50% discount at Wagamama

30% off all other TRG brands

Internal progression opportunities

Fully funded apprenticeship programmes

28 days holiday

Kintsugi wellness access

Qualifications

• Experienced hospitality general manager in a fast-paced environment.
• Proficient in financial performance management and budget oversight.
• Strong communicator who fosters an inclusive team culture.

Responsibilities

• Lead and inspire restaurant team to deliver exceptional guest experiences.
• Drive sales and team performance while managing operational challenges.
• Engage in team development and create an inclusive environment.

Skills

Leadership

Communication

Problem Solving

Team Management

Financial Management

Job description

Social network you want to login/join with:

Job Title: General Manager at Wagamama

As a general manager at Wagamama, you’ll be leading a restaurant team in the Wagamama way, living and breathing our people promise, values, and embodying core leadership behaviors. You’ll be responsible for:

1. Driving sales
2. Inspiring your team to deliver a great guest experience, striving to exceed expectations
3. Developing and growing your team, ensuring they are engaged, motivated, and delivering results

Benefits include:

• Up to £8,000 a year bonus opportunity
• Private medical insurance and pension scheme
• Dedicated 6-week training programme
• £14 - £25 of free food allowance on every shift
• 50% discount at Wagamama and 30% off all other TRG brands with family and friends
• Internal progression opportunities and fully funded apprenticeship programmes
• 28 days holiday
• Kintsugi wellness access, including councillors, cycle to work scheme, discounted gym and leisure
• Family-friendly policy: 26 weeks full pay + 13 weeks half pay for expectant or adopting parents
• Financial wellbeing support, including access to salary-repayable loans

What we look for:

• An experienced hospitality general manager capable of leading a restaurant team with positive behavior and actions, driving performance in a fast-paced, complex environment
• A strong communicator who engages in real conversations with consideration and care, ensuring your team feels heard and supported
• Experience understanding and managing the financial performance of a restaurant, including budget management and identifying opportunities
• Comfortable managing team labor and reacting to changing demands
• A passionate leader experienced in team performance and development
• Someone who cares about creating an inclusive environment where team members feel respected and belong
• A forward-thinking problem solver, able to think on your feet and make quick decisions
• An inspiring leader who engages their team to nourish and flourish in their roles and careers

The Wagamama Way

Kaizen, meaning ‘good change,’ is at the core of our philosophy, shaping everything we do. We strive for continuous improvement in our food, thinking, and working practices, ensuring everything is fresh. We are committed to championing change in our communities and positively impacting the planet.

With three decades of acting differently, we celebrate diversity and value personality over perfection. We welcome everyone and their unique stories to our benches. We promise to support you, build trust, and create safe spaces for open, honest conversations. All we ask is for you to bring your unique self to the role.