General Manager

Bel & The Dragon; Basingstoke; On-site; GBP 46,000 - 50,000; Full time

Benefits offered by this job

Bonus up to 100% salary

Career paths across pubs/hotels

Supportive environment

Continuous growth

Food and drink discount 25%

Discounted hotel stays

My Fuller’s benefits

Healthcare Cash Plan

Induction and training

Wagestream access up to 35%

Job summary

Bel & The Dragon in Kingsclere is seeking a General Manager to lead daily operations and deliver exceptional guest experiences. The role requires strong leadership, a focus on sales growth, and the ability to manage multiple revenue streams across a 9-bedroom inn with a restaurant and bar.

You will drive seasonal strategy, oversee events, and coach teams to deliver consistent service while maintaining cost controls.

Qualifications

• Experience in hospitality leadership at GM or senior level.
• Proven ability to drive sales and manage costs.
• Excellent guest focus and people management.

Responsibilities

• Lead daily operations to ensure outstanding guest experience.
• Oversee events and seasonal revenue while driving profitability.
• Manage staff, training, and performance processes.

Skills

Customer service

Sales leadership

Team leadership

Communication

Job description

Bel & The Dragon, Kingsclere,
RG20 5PP
General Manager Vacancy
£46,000 to £50,000 Live out - Plus bonus and great benefits

Join Fuller’s: Where the true you thrives and
diversity is embraced. At Fuller’s we don't just offer jobs, we invite you to
celebrate your authentic self. Our four core values – doing things the right
way, being part of the family, celebrating individuality and always asking what’s next? – define the essence of who we are.

Situated in the heart of Kingsclere, a
village between Newbury and Basingstoke, with a significant refurbishment planned, this is a great opportunity for someone to make an immediate impact!

With 9 cosy bedrooms, a fantastic bar,
restaurant and courtyard garden, it’s known locally for its excellent food and
warm welcome. The site benefits from tourists visiting the area due to its
proximity to Highclere Castle, known for being the home of the Crawley family
in the Downton Abbey.

Nestled amidst the rolling hills and verdant landscapes of
Kingsclere, Bel and The Dragon stands as a timeless gem within this charming
town. The building’s historical architecture and cozy interior provide a
welcoming haven for both locals and visitors alike. From the neighbouring horse
racing crowd or from the many shooting parties, the spirit of community
flourishes within the walls of Bel and The Dragon. Whether it's a quiet pint by
the fireplace or a lively gathering during community events, Bel and The Dragon
reflects the heart of this idyllic town, where the appeal lies not only in its
picturesque setting but also in the authentic connections forged among its
residents.

The new General Manager must be the face of the
business with exceptional customer service skills, whilst also possessing the
ability to adapt to the seasonal trends and the peaks in the business. The
drive to get out and about and push sales further in both the corporate and
leisure market is also a must.

We are looking for a General Manager
who has a proven track record executing large events and experience of juggling
multiple revenue streams in a multifaceted business.

What we can offer you:

• Our General Manager contracts are 40 hour a week over 5 days, business needs can influence this but we never "celebrate" working too many hours!!
• New General Manager bonus potential is up to 100% of your salary
• An
  exciting variety of career paths: Explore a wide range of roles and career
  paths across our pubs and hotels.
• Supportive
  environment: We put people first and strive for a collaborative and trusting
  atmosphere where everyone is valued.
• Continuous
  growth: Engage in learning and development programs to fuel your personal and
  professional growth.
• 25%
  discount on food and drink, across all our pubs and hotels for you and your
  friends and family. Increasing to 30% after one year, 35% after three years and
  40% after five years.
• Discounted
  hotel stays at hotels in the Fuller’s Family
• Access
  to ‘My Fuller’s’ – our online benefits platform where you can make savings at
  100s of retailers and access discounted gym memberships, cinema tickets and
  much more.
• Healthcare
  Cash Plan – you will have access to a 24-hour GP service
  and the ability to claim your money back for dentist and eyecare appointments.
• Full
  induction and training
• The
  option to receive up to 35% of your earnings as you earn them with Wagestream.
  This means you won’t always need to
  wait until payday.

What we look for in a General Manager:

• Pride in being the driving force behind
  the success of the business.
• Someone
  who can motivate and support the team as well as create a special atmosphere
  for customers.
• A
  commercially minded individual.
• A
  confident manager with great decision-making skills.
• Ability
  to take ownership of problems.
• Great
  communication skills
• Passion
  for fresh food, great wines, and engaging service.