General Manager

Smith & Western - Addlestone; Addlestone; On-site; GBP 41,000 - 45,000; Full time

Benefits offered by this job

Industry-recognised qualifications

Discounts on S+W food & hotel rooms

Meals on shift

Bonuses

Christmas & Boxing day off

Supportive work family

Career progression

Best uniform

Job summary

Smith & Western - Addlestone is seeking an experienced General Manager to lead a busy branded restaurant and bar, ensuring smooth operations and high standards. You will manage a team, oversee ordering, stock control and health & safety to deliver exceptional guest experiences.

The role offers extensive training and development, opportunities to gain industry-recognised qualifications, and a competitive salary with performance-related bonuses in a friendly, supportive environment.

Qualifications

• Experience as General Manager in a branded restaurant environment.
• Proven ability to lead a team in high-volume operations.
• Strong focus on customer service and quality standards.

Responsibilities

• Lead and manage daily restaurant and bar operations.
• Oversee ordering, stock control and health and safety.
• Develop standards and drive business performance alongside Directors.

Skills

Team management

Customer service

Health & safety

Stock control

Job description

General Manager

We are looking for an experienced General Manager to join the Smith & Western Family.

Offering more than just a great career opportunity with fantastic training and development, including the opportunity to gain industry recognised qualifications. We also offer a very competitive salary, alongside performance related bonuses and great benefits; but more importantly this role offers a real opportunity to bring your personality to work, and work in a fun environment where everything we do is aimed at making sure we exceed our visitors expectations.

Your warm personality and professionalism will enable you to be deeply involved in all aspects of ensuring the smooth running of the restaurant and bar, including managing a team, ordering, stock control, health and safety and ensuring our high standards are maintained in every area of the restaurant.

The ideal candidate will have a proven track record as a General Manager in a branded restaurant environment, with experience of working at high volume, with fresh produce. You will have a positive and pro-active management style and share our passion for providing the highest quality customer service. You will also have bundles of energy alongside a winning smile and common sense in abundance!

As the go-to person for all aspects and issues of running this busy restaurant, you will enjoy a varied and hands on role, working closely with the Head Chef and Directors to ensure all issues are dealt with promptly and help to develop standards and drive the business forward whilst ensuring all customers leave with a smile on their face having had an amazing experience.

Benefits

• A chance to earn industry recognised qualifications
• Discounts on S+W food and hotel rooms
• Meals on shift
• Bonuses
• Christmas day and Boxing day off
• You’ll be part of a caring and loyal work family
• Excellent progression opportunities
• Best uniform for miles!

Salary up to £45,000 depending on experience