General Manager

Smith & Western - Lingfield; Lingfield; On-site; GBP 38,000 - 46,000; Full time

Benefits offered by this job

Industry recognised qualifications

Discounts on S+W food and hotel rooms

Meals on shift

Bonuses

Christmas day and Boxing day off

Caring and loyal work family

Excellent progression opportunities

Best uniform for miles

Job summary

Smith & Western - Lingfield is seeking an experienced General Manager to lead our busy branded restaurant and bar. You will oversee a team, manage orders, stock control, health and safety, and ensure service standards remain exceptional.

The ideal candidate has proven GM experience in branded, high-volume environments, a proactive management style, and energy to drive the business forward. Enjoy training, benefits, and progression within a supportive family atmosphere.

Qualifications

• Proven track record as General Manager in a branded restaurant environment.
• Experience working in high-volume settings with fresh produce is preferred.
• Positive, proactive management style with a focus on guest satisfaction.

Responsibilities

• Oversee daily restaurant and bar operations and staff.
• Manage ordering, stock control, and safety compliance.
• Collaborate with Head Chef and Directors to raise service standards.
• Drive business development and ensure guests leave with a smile.

Skills

General management

Team leadership

Operations planning

Customer service

Job description

General Manager

We are looking for an experienced General Manager to join the Smith & Western Family.

Offering more than just a great career opportunity with fantastic training and development, including the opportunity to gain industry recognised qualifications. We also offer a very competitive salary, alongside performance related bonuses and great benefits; but more importantly this role offers a real opportunity to bring your personality to work, and work in a fun environment where everything we do is aimed at making sure we exceed our visitors expectations.

Your warm personality and professionalism will enable you to be deeply involved in all aspects of ensuring the smooth running of the restaurant and bar, including managing a team, ordering, stock control, health and safety and ensuring our high standards are maintained in every area of the restaurant.

The ideal candidate will have a proven track record as a General Manager in a branded restaurant environment, with experience of working at high volume, with fresh produce. You will have a positive and pro‑active management style and share our passion for providing the highest quality customer service. You will also have bundles of energy alongside a winning smile and common sense in abundance!

As the go‑to person for all aspects and issues of running this busy restaurant, you will enjoy a varied and hands on role, working closely with the Head Chef and Directors to ensure all issues are dealt with promptly and help to develop standards and drive the business forward whilst ensuring all customers leave with a smile on their face having had an amazing experience.

Benefits

• A chance to earn industry recognised qualifications
• Discounts on S+W food and hotel rooms
• Meals on shift
• Bonuses
• Christmas day and Boxing day off
• You’ll be part of a caring and loyal work family
• Excellent progression opportunities
• Best uniform for miles!

Salary up to £42,000 depending on experience