General Day Surgery Unit/SAU/Endoscopy/Pre-Op Assessment Receptionist

Wye Valley NHS Trust; West Midlands; On-site; GBP 12,000 - 18,000; Part time

Job summary

Wye Valley NHS Trust is seeking a friendly part-time General Day Surgery Unit/SAU/Endoscopy/Pre-Op Assessment Receptionist to welcome patients and support booking and admission processes.

The role combines busy reception duties with essential clerical work across several units, requiring good organisation, attention to detail and a flexible approach to shift patterns.

Qualifications

• Ability to communicate effectively with a range of people, including patients and visitors.
• Strong administrative and clerical skills to support multiple units.
• Computer literate with typing proficiency for efficient record keeping.

Responsibilities

• Provide clerical support across General Day Surgery Unit, SAU, Endoscopy and Pre-Op Assessment.
• Provide a warm and helpful welcome for all patients and visitors arriving at the Unit.

Skills

Communication skills

Administrative skills

Typing skills

Education

Basic education

Job description

General Day Surgery Unit/SAU/Endoscopy/Pre-Op Assessment Receptionist

We are looking for a friendly and flexible individual to join our General Day Surgery Unit, Endoscopy, Surgical Admissions Unit and Pre-Op Assessment team on a part time basis.

This position combines the roles of running a busy and productive reception with managing the administrative duties in preparing for the following day's admissions.

A positive attitude, good organisation skills and attention to detail are essential to work with our dynamic team, who are dedicated to providing the best possible service and care to our patients.

Main duties of the job

Working as part of a team to provide clerical support to all areas of the General Day Surgery Unit, Surgical Admissions Unit and Pre-Op Assessment. As a receptionist; to provide a warm and helpful welcome for all patients and visitors arriving at the Unit.

The post holder will be required to work a shift pattern encompassing the unit's opening times. There will be times when the post holder will be asked to rotate throughout the clerical roles within the Theatres & Anaesthetic Directorate.

About us

Wye Valley NHS Trust is a member of an NHS Foundation Group with South Warwickshire NHS FT , the George Eliot Hospital NHS Trust and Worcestershire Acute Hospitals NHS Trust.

Located on the border with Wales in the shadow of the Black Mountains, we provide acute and community services across Herefordshire and into parts of Powys and run Hereford County Hospital and the community hospitals in Bromyard, Leominster and Ross-on-Wye.

We are a progressive and forward looking trust with ambitious plans to improve quality and integrate patient pathways through close collaborative working with our partners to deliver the quality of care we'd want for our family and friends.

More than 3,500 people work for the Trust - they tell us it's a great place to work, blending the busyness of a DGH with the benefits of working in a beautiful rural and unspoilt county like Herefordshire.

We can offer a great work-life balance and have a fine tradition of working with staff to help them achieve their full potential.

Russell Hardy, Trust Chairman: "The strength of the Trust is its amazing staff; a great place to work, a great place to develop your career and a great place to reach your potential."

Our values -Care, Accountability, Respect and Excellence - are at the heart of all we do. We believe in providing the right care in the right place at the right time...all the time.

Job responsibilities

To view role requirements and role responsibilities in full, please view supporting documents linked to this vacancy.

Person Specification

Education & Qualifications

• Basic Standard of Education

Skills, Knowledge & Abilities

• Ability to be able to communicate effectively both verbally and in writing with a range of people to include good telephone manner and listening skills.
• Good administrative and clerical skills
• Computer literate to include typing skills

Experience

• Previous administrative/clerical experience or equivalent
• Dealing with the public

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.