GENERAL/CLUB MANAGER

Powerleague; Barking; On-site; GBP 36,000 - 40,000; Full time

Job summary

Powerleague Newham is seeking a hands-on Club Manager to lead one of our busiest community venues. You will drive commercial performance, coach a team of up to 10, and build relationships with local schools, teams and businesses to grow participation and revenue.

You will work closely with the Regional Operations Manager to raise standards, deliver an outstanding customer experience and create a venue customers want to return to time and again.

Qualifications

• Experience leading a busy, customer-focused operation.
• Proven ability to balance people, performance and commercial results.
• Strong leadership and team-development skills.

Responsibilities

• Lead, inspire and develop a high-performing team.
• Deliver revenue, profit, utilisation and customer satisfaction targets.
• Drive local sales, community engagement and business development opportunities.
• Create an outstanding customer experience.
• Recruit, coach and develop your team.
• Manage budgets, costs and commercial performance.
• Maintain high standards of safety, compliance and operational excellence.
• Build a positive and accountable team culture.
• Use performance data to drive continuous improvement.

Skills

Leadership

People development

Team motivation

Revenue growth

Customer experience

Job description

General/Club Manager - Powerleague Newham

£36,000 - £40,000 (depending on experience) + Performance Bonus

Lead one of our busiest community sports venues.

Every week, hundreds of people visit Powerleague Newham to play football, celebrate birthdays, compete with friends and spend time with their local community.

We're looking for a hands-on leader to take ownership of one of our busiest community venues. This is an opportunity to build a successful business, develop a great team and become a familiar face within the local community.

At Powerleague, we're investing in the future of our business, and we're looking for someone who enjoys leading from the front, developing people and creating a venue that customers want to return to time and again.

The Role

As Club Manager, you'll be responsible for the overall success of the venue, leading a close-knit team of up to 10 colleagues.

From coaching your team and driving commercial performance to building relationships with local schools, grassroots football teams and businesses, no two days are the same. Working closely with your Regional Operations Manager, you'll take ownership of the business, raise standards and identify opportunities to grow participation and revenue.

Key Responsibilities

• Lead, inspire and develop a high-performing team
• Deliver revenue, profit, utilisation and customer satisfaction targets
• Drive local sales, community engagement and business development opportunities
• Create an outstanding customer experience
• Recruit, coach and develop your team
• Manage budgets, costs and commercial performance
• Maintain high standards of safety, compliance and operational excellence
• Build a positive and accountable team culture
• Use performance data to drive continuous improvement

About You

You’ll already be leading a busy customer-focused operation and understand how to balance people, performance and commercial results.

You may currently be a General Manager, Club Manager, Venue Manager, Operations Manager or an ambitious Assistant General Manager ready for your next step.

Experience in leisure, hospitality, entertainment or another high-volume customer-focused environment would be advantageous.

You’ll be someone who:

• Leads from the front and sets high standards
• Develops people and builds strong teams
• Builds lasting relationships with customers and the local community
• Spots opportunities to improve performance and grow the business
• Delivers an outstanding customer experience
• Thrives in a fast-paced environment

Why Join Powerleague?

This is an opportunity to lead a business, not just manage a venue.

In return, we offer:

• Competitive salary and performance-related bonus
• Career development opportunities within a growing business
• A supportive leadership team and collaborative culture
• The opportunity to make a real impact within your local community

Additional Information

This role requires flexibility to work evenings and weekends to meet the needs of the business.