General Catering Assistant - Epsom

Houston & Hawkes; Ewell; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Free meals on duty

Contributory pension scheme

Life assurance

Employee Assistance Programme

CODE Hospitality membership

Ongoing learning and progression

Summer party

Job summary

Houston & Hawkes is seeking a friendly Catering General Assistant to join our team at a fantastic client site in Epsom. You will support both kitchen and front-of-house operations, from food prep to serving customers and handling till payments.

This varied, hands-on role offers a welcoming team and opportunities to learn, with a strong focus on food safety, hygiene and presentation standards while delivering great customer service during busy service.

Qualifications

• Previous experience within catering, hospitality or a customer-facing environment would be an advantage.
• A friendly and confident approach to customer service.
• An interest in food and willingness to support basic food preparation.

Responsibilities

• Support the kitchen team with general food preparation, including sandwiches and fresh cold food.
• Prepare and serve food and beverages to customers throughout the day.
• Provide friendly, professional and efficient customer service.
• Operate the till and process customer payments accurately.
• Support table service and clear tables during service.
• Restock food, beverages and service items to ensure everything is ready and well presented.
• Support stock rotation and ensure products are stored and displayed correctly.
• Keep front-of-house and back-of-house areas clean, tidy and organised.
• Carry out general housekeeping duties including sweeping, mopping and cleaning service areas.
• Work closely with the chefs and catering team to ensure smooth daily service.

Skills

Customer service

Cash handling

Teamwork

Food preparation

Hospitality

Job description

Houston & Hawkes is looking for a friendly, reliable and enthusiastic Catering General Assistant to join our team at a fantastic client site in Epsom. This is a varied, hands‑on role for someone who enjoys working with food, providing great customer service and being part of a busy and supportive catering team. No two parts of the day will be exactly the same. You'll support both the kitchen and front‑of‑house operation, from preparing sandwiches and fresh cold food to serving customers, operating the till and making sure our restaurant and service areas are always clean, organised and welcoming.,

• Support the kitchen team with general food preparation, including sandwiches and fresh cold food
• Prepare and serve food and beverages to customers throughout the day
• Provide friendly, professional and efficient customer service
• Operate the till and process customer payments accurately
• Support table service and clear tables throughout service
• Restock food, beverages and service items to ensure everything is ready and well presented
• Support stock rotation and ensure products are stored and displayed correctly
• Keep front‑of‑house and back‑of‑house areas clean, tidy and organised
• Carry out general housekeeping duties including sweeping, mopping and cleaning service areas
• Work closely with the chefs and wider catering team to ensure a smooth daily service
• Maintain excellent food safety, allergen, hygiene and health and safety standards
  Previous experience within catering, hospitality, food service or a customer‑facing environment would be an advantage
• A friendly and confident approach to customer service
• An interest in food and willingness to support with basic food preparation
• A positive, hands‑on attitude and willingness to help across both kitchen and front‑of‑house duties
• Good organisation and the ability to work efficiently during busy service
• Pride in maintaining excellent cleanliness and presentation standards
• Reliability, enthusiasm and a strong team mentality
• Good communication skills and a professional approach
  A varied role at a fantastic client site in Epsom
• A friendly and supportive catering team
• Birthday off every year
• Enhanced maternity, paternity and adoption leave
• Free meals on duty
• Contributory pension scheme
• Life assurance
• Employee Assistance Programme
• CODE Hospitality membership
• Ongoing learning, development and genuine career progression
• Summer Awards Party celebrating our people and achievements
• An unforgettable Christmas Party at one of London's outstanding venues

ABOUT HOUSTON & HAWKES

Houston & Hawkes is an award‑winning independent caterer creating vibrant, creative and exceptional food and hospitality experiences across some of the UK's most prestigious client sites. We're a Certified B Corp, recipient of the King's Award for Enterprise in Sustainable Development 2026 and proud to be ranked No. 14 in The Caterer's Best Places to Work in Hospitality. If you enjoy working with food, love looking after customers and want a varied Monday to Friday role with a great team, we would love to hear from you.