General Assistant

JD Sports Fashion PLC; Wigan; On-site; GBP 12,000 - 17,000; Full time

Job summary

JD Gyms is seeking a diligent cleaning and facilities support team member to uphold high cleanliness standards across our UK clubs. You will work with the team to ensure a safe, welcoming environment for members and colleagues, following the Health and Safety Employee Policy and company procedures.

Key duties include routine cleaning checks, reporting defects, and delivering friendly, professional service to members. Experience in customer-facing roles is advantageous; training will be provided.

Qualifications

• Experience in customer-facing, cleaning or leisure environment is advantageous.
• Strong attention to detail and a commitment to high standards.
• Ability to deliver friendly, professional service to members.

Responsibilities

• Adhere to Health and Safety policies and procedures.
• Support brand standards across the club.
• Conduct cleaning and safety checks daily, weekly, monthly.
• Report defects to ensure equipment safety.
• Maintain high cleanliness standards of the gym facility.
• Maintain professional appearance and uniform standards.
• Deliver outstanding member service through positive interactions.
• Support learning and development initiatives.
• Undertake any other reasonable duties.

Skills

Interpersonal skills

Attention to detail

Customer service

Communication

Teamwork

Job description

Role overview:

JD Gyms is an exciting, award-winning budget gym chain that is quickly expanding across the UK and taking the sector by storm. We invest over £1.5m in fitting out our gymsto create top quality, stylish environments for our members.

We're looking for someone who takes pride in maintaining high standards of cleanliness and wants to play an important role in creating a positive environment for members and colleagues. You'll be able to maintain high standards of cleanliness while providing friendly and professional support to members throughout the club.

Responsibilities:

• Ensure that all policies and procedures in both the Health and Safety Employee Policy and Company Procedures Handbook are adhered to.
• Support and maintain JD Gyms brand standards across all areas of the club.
• Conduct daily, weekly, monthly cleaning and safety checks.
• Report all defects to ensure the building and its equipment is safe to use.
• Ensure the gym facility is maintained to a high standard of cleanliness.
• Maintain professional appearance and uniform standards in line with company expectations.
• Deliver outstanding member service through positive and professional interactions.
• Support learning and development initiatives, including training activities designed to promote consistent standards across the business.
• To undertake any other reasonable duties.

Skills and Experience:

• Strong interpersonal skills with excellent attention to detail and a commitment to maintaining high standards.
• Demonstrates a commitment to delivering excellent member service and maintaining high standards.
• Experience in a customer-facing, cleaning, leisure or similar environment is advantageous.
• Effective communication skills with the ability to build positive relationships with members and colleagues.
• Ability to work collaboratively as part of a team while managing responsibilities independently.