General Assistant

WSH Group; Lutterworth; On-site; GBP 17,000 - 21,000; Full time

Benefits offered by this job

Training & development

Apprenticeships

Pension & life insurance

Perkbox discounts

Employee assistance

Job summary

BaxterStorey in the United Kingdom is seeking a General Assistant to serve food and beverages in a friendly, professional manner, ensuring guests’ needs are met quickly and attentively.

You’ll work with a collaborative team, maintain cleanliness and safety, follow location guidelines, and contribute to a welcoming dining experience while taking advantage of bespoke training, apprenticeships and inclusive employment encouragement.

Qualifications

• Passion for food and/or customer service.
• Ability to work collaboratively in a team environment.
• Solution-oriented mindset to adapt to challenges.
• Experience in similar roles is a plus.
• Basic knowledge of food safety and sanitation practices.

Responsibilities

• Serve food and beverages to guests in a friendly, professional manner.
• Provide attentive customer service and address guest needs promptly.
• Collaborate with colleagues to ensure smooth operations and a safe environment.
• Adhere to health and safety regulations and catering guidelines.
• Maintain cleanliness and hygiene in kitchen and dining areas.

Skills

Customer service

Teamwork

Food service

Adaptability

Attention to detail

Job description

• Bespoke training and development opportunities
• Apprenticeships opportunities for all experience levels
• Pension and life insurance
• Discounts available on our Perkbox app; high street shops, holidays & cinema
• Access to employee assistance programme
• Cycle to work scheme

Do you have a passion for providing genuine hospitality and impeccable service? Are you a collaborative team player? Are you friendly, professional and efficient? Yes? Then this is the role for you. At BaxterStorey, we believe that every interaction is an opportunity to create a lasting impression, that’s why we’re looking for a General Assistant who strives to exceed expectations at every turn.

Job Description

• Service – serve food and beverages to guests in a friendly and professional manner. Ensure that guests’ needs and requests are efficiently and effectively addressed
• Customer Service - provide excellent service by being attentive to guests’ needs at every point on their customer journey. Answering questions and addressing any concerns or issues in a friendly manner
• Teamwork - collaborate with all colleagues to ensure the smooth flow of operations and support and contribute to creating an inclusive and safe working environment
• Adherence to Regulations - comply with health and safety regulations, as well as any specific food service or catering guidelines established on location
• Cleanliness - maintain cleanliness and hygiene standards in the kitchen and dining areas

Qualifications

• Have a contagious passion for food and/or customer service
• You draw satisfaction from working within a collaborative and inclusive team environment
• Ability to adapt to challenges and opportunities with a solution-oriented perspective
• Previous experience in a similar role, especially in the food service industry, is often a plus
• Some knowledge of food safety and sanitation practices
• Works according to the BaxterStorey core values

Interested? Even if you don’t meet all requirements, we’d like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential.

We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio-economic backgrounds.

BaxterStorey is committed to encouraging equity, diversity, and inclusion (ED&I) among our workforce and aim for our workforce to be truly representative of all sections of society, and for each employee to feel respected and able to give their best. To support our commitment to this we have set ourselves an ambition to ‘set the standard and to be recognised for having the most inclusive culture in hospitality’.

Join us and bring your unique perspective to our team.