General Assistant

JD GROUP; Liverpool; On-site; GBP 18,000 - 24,000; Full time

Job summary

JD Gyms in the United Kingdom is seeking a diligent cleaning and member service assistant to uphold high cleanliness standards across the club. You will support a positive member environment and help maintain brand standards with friendly, professional interactions.

The role emphasizes daily operational checks, team collaboration, and adherence to safety policies to promote a welcoming fitness space for members and staff alike.

Qualifications

• Experience in a customer-facing, cleaning, leisure or similar environment is advantageous.
• Strong interpersonal skills with excellent attention to detail.

Responsibilities

• Ensure policies and procedures are adhered to.
• Maintain JD Gyms brand standards across areas of the club.
• Conduct daily, weekly, monthly cleaning and safety checks.
• Report defects to ensure building and equipment are safe to use.
• Keep gym facility clean and well-presented.
• Maintain professional appearance and uniform standards.
• Deliver outstanding member service through positive interactions.
• Support learning and development initiatives to promote consistent standards.

Skills

Customer service

Attention to detail

Interpersonal skills

Teamwork

Job description

Role overview

JD Gyms is an exciting, award-winning budget gym chain that is quickly expanding across the UK and taking the sector by storm. We invest over £1.5m in fitting out our gymsto create top quality, stylish environments for our members.

We're looking for someone who takes pride in maintaining high standards of cleanliness and wants to play an important role in creating a positive environment for members and colleagues. You'll be able to maintain high standards of cleanliness while providing friendly and professional support to members throughout the club.

Responsibilities

• Ensure that all policies and procedures in both the Health and Safety Employee Policy and Company Procedures Handbook are adhered to.
• Support and maintain JD Gyms brand standards across all areas of the club.
• Conduct daily, weekly, monthly cleaning and safety checks.
• Report all defects to ensure the building and its equipment is safe to use.
• Ensure the gym facility is maintained to a high standard of cleanliness.
• Maintain professional appearance and uniform standards in line with company expectations.
• Deliver outstanding member service through positive and professional interactions.
• Support learning and development initiatives, including training activities designed to promote consistent standards across the business.
• To undertake any other reasonable duties.

Skills and Experience

• Strong interpersonal skills with excellent attention to detail and a commitment to maintaining high standards.
• Demonstrates a commitment to delivering excellent member service and maintaining high standards.
• Experience in a customer-facing, cleaning, leisure or similar environment is advantageous.
• Effective communication skills with the ability to build positive relationships with members and colleagues.
• Ability to work collaboratively as part of a team while managing responsibilities independently.