General Assistant

JD Sports Fashion PLC; Farnborough; Hybrid; GBP 12,000 - 18,000; Full time

Job summary

JD Gyms is seeking a diligent, service-focused cleaner to uphold our high standards of cleanliness and safety across the club. You will ensure policies are followed and support friendly, professional interactions with members and colleagues.

The role emphasizes maintaining a pristine environment, delivering excellent service, and contributing to ongoing training and consistency across the business. A strong team mindset is essential.

Qualifications

• Strong interpersonal skills with attention to detail.
• Commitment to delivering excellent member service.
• Experience in customer-facing, cleaning or leisure environments.
• Effective communication and ability to work in a team.

Responsibilities

• Adhere to Health and Safety policies and company procedures.
• Support and maintain JD Gyms brand standards.
• Conduct daily, weekly, and monthly cleaning and safety checks.
• Report defects to keep facilities and equipment safe.
• Maintain high cleanliness and professional appearance.
• Deliver outstanding member service with professionalism.
• Support training and development initiatives.
• Undertake any other reasonable duties.

Skills

Interpersonal skills

Attention to detail

Customer service

Communication

Teamwork

Independent work

Cleaning experience

Job description

Role overview:

JD Gyms is an exciting, award-winning budget gym chain that is quickly expanding across the UK and taking the sector by storm. We invest over £1.5m in fitting out our gymsto create top quality, stylish environments for our members.

We're looking for someone who takes pride in maintaining high standards of cleanliness and wants to play an important role in creating a positive environment for members and colleagues. You'll be able to maintain high standards of cleanliness while providing friendly and professional support to members throughout the club.

Responsibilities:

• Ensure that all policies and procedures in both the Health and Safety Employee Policy and Company Procedures Handbook are adhered to.
• Support and maintain JD Gyms brand standards across all areas of the club.
• Conduct daily, weekly, monthly cleaning and safety checks.
• Report all defects to ensure the building and its equipment is safe to use.
• Ensure the gym facility is maintained to a high standard of cleanliness.
• Maintain professional appearance and uniform standards in line with company expectations.
• Deliver outstanding member service through positive and professional interactions.
• Support learning and development initiatives, including training activities designed to promote consistent standards across the business.
• To undertake any other reasonable duties.

Skills and Experience:

• Strong interpersonal skills with excellent attention to detail and a commitment to maintaining high standards.
• Demonstrates a commitment to delivering excellent member service and maintaining high standards.
• Experience in a customer-facing, cleaning, leisure or similar environment is advantageous.
• Effective communication skills with the ability to build positive relationships with members and colleagues.
• Ability to work collaboratively as part of a team while managing responsibilities independently.