General Assistant

Thomas Franks Ltd; Cambridge; On-site; GBP 25,000; Full time

Job summary

Join Thomas Franks Ltd as a General Assistant in a vibrant new location in Cambridge. This full-time role includes serving over 150 customers daily and collaborating with a dedicated team in a fast-paced catering environment. We're seeking an enthusiastic individual with a passion for food and customer service, ready to succeed in a company that values excellence and diversity.

Benefits

Wider wallet scheme (discounts at major retailers)

Free meals on duty

Volunteers leave – up to one day per year

Enhanced maternity, paternity and adoptive leave

Cycle to work scheme

Recommend a friend bonus

Unrivalled individual training and development

Well established apprenticeship programme

Team & company social events

Employee assistance programme

Workplace pension

Excellent career progression

Qualifications

• Previous experience in fast-paced catering environment preferred.
• Impeccable personal presentation and hygiene.
• Ability to manage moderately heavy lifting.

Responsibilities

• Support team with serving customers and replenishing stocks.
• Prepare and serve food, ensuring hygiene standards.
• Maintain cleanliness and organization of service areas.

Skills

Team working abilities

Listening skills

Adaptability

Customer service

Education

Level 2 Food Hygiene qualification

Job description

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Cambridge

Contract: Full Time, Permanent

Salary: £24,242

Hours: Monday thru Friday 37.5 hours per week

A fantastic new B&I location for a global technology company, driving energy innovation for a balanced planet. We are catering for their offices in Cambridge. Catering for about 150 people daily. We offer a core feeding of Breakfast, Lunch, Grab & Go and Hospitality. This is a Monday to Friday operation.

We have a fantastic opportunity for you as General Assistant to join one of our fantastic locations in Cambridge.

You will ideally have previous experience of working within a fast-paced catering environment.

You will enjoy what you do, working with a great team, for a company fanatical about food serving wonderful customers.

Key Responsibilities

• To support the team with serving customers, replenishing stocks, cleaning.
• Prepare all service areas for the days business relating to that meal service.
• Prepare, set-up, serve, clear, clean and store away any food, beverage or equipment required for special functions.
• Prepare basic food for sale/service, following good hygiene and safety practices and to the standard specified.
• Restock and replenish stocks and consumables as required during service periods, pre-empt customer needs and achieve optimum customer service delivery.
• Empty, remove and store rubbish / recycle rubbish in the correct place.
• Be prepared to occasionally work evening and/or weekend for functions and school events.
• Ensuring company food standards are adhered to and wastage controlled.
• Ensuring all Food Hygiene and Health & Safety policies and allergen control procedures are followed.
  
  

You Will Have The Following Skills

• Team working abilities, Listening skills, the ability to work on own initiative, impeccable personal presentation, hygiene and behaviour to others, Food hygiene certificate preferred.
• The ability to be adaptable and be flexible as necessary. Reliable, Honest and able to demonstrate an open attentive approach to customer service.
• Willingness to learn new skills and take some responsibility.
• Ability to manage some moderately heavy lifting, carrying, and pushing.
  
  

Knowledge / Competencies

• Hold a level 2 food Hygiene qualification.
• Ability to demonstrate reasonable / good understanding and use of verbal English.
• Ability to demonstrate reasonable / good standard of written English and reading skills.
• Similar experience of customer and / or food preparation environment is preferred.
  
  

Benefits

• Wider wallet scheme (discounts at major retailers, restaurants, gyms etc).
• Free meals on duty
• Volunteers leave – up to one day per year.
• Enhanced maternity, paternity and adoptive leave.
• Cycle to work scheme.
• Recommend a friend bonus.
• Unrivalled individual training and development.
• Well established apprenticeship programme.
• Team & company social events.
• Employee assistance programme.
• Workplace pension.
• Excellent career progression within a leading independent contract caterer.
  
  

About Us

Thomas Franks is a founder led, fresh food catering business with a focus on excellence and service delivered with individuality, passion and style. We are unique in every approach and our clients, and our people are paramount to our daily success.

All applicants must be able to demonstrate that they have the Right to Work in the UK to be considered for this role.

Diversity and Inclusion at Thomas Franks

We actively encourage applications from candidates from diverse backgrounds and continue to develop a culture of growth and inclusion and would like to invite applications from groups who are currently under-represented, because we believe greater diversity leads to exceptional results and provides a better working life.

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Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Administrative

• Industries

  Hospitality

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