General Assistant

jobs24.co.uk; King's Lynn; On-site; GBP 20,000 - 30,000; Full time

Job summary

Join a leading name in the hospitality industry as a General Assistant, where your passion for food and customer service will shine. In this role, you'll create memorable experiences for customers by delivering exceptional service and maintaining a welcoming environment. You'll be part of a supportive team that values inclusivity and personal growth, with opportunities for training and development. Enjoy a balanced work-life culture that prioritizes your well-being. If you're ready to make a difference and thrive in a collaborative atmosphere, this is the perfect opportunity for you.

Benefits

28 Days holiday including bank holidays

Birthday off

3 volunteering days

3 days grandparent leave

24 weeks' enhanced maternity leave

Secondary carer leave

Wedding/commitment day leave

Free meals on shift

Bespoke training and development opportunities

Pension and life insurance

Qualifications

• Passion for food and customer service is essential.
• Ability to work collaboratively in a team environment.

Responsibilities

• Greet customers and provide exceptional service.
• Prepare and serve menu items while maintaining cleanliness.
• Monitor stock levels and assist with customer orders.

Skills

Customer Service

Team Collaboration

Solution-Oriented Perspective

Food Safety Knowledge

Education

Experience in Food Service Industry

Job description

Responsibilities:

1. Delight our customers by greeting them in a friendly and professional manner.
2. Efficiently help prepare and serve our freshly cooked menu items using the correct methods, equipment, and to our standards.
3. Share the story of our menu, provide recommendations to customers, and be aware of allergen procedures.
4. Take pride in your workspace, maintaining cleanliness and organization of the service area and other surrounding areas in line with cleaning schedules, company, and COSHH standards.
5. Follow all health and safety and food safety guidelines and procedures.
6. Monitor stock levels and restock supplies as needed.
7. Use till systems for taking payments and customer orders between breakfast, lunchtime, and afternoon options available.
8. Provide exceptional customer service and resolve any customer issues or complaints.
9. Be a part of the team assisting on other tasks as needed.

Do you have a passion for providing genuine hospitality and impeccable service? Are you a collaborative team player? Are you friendly, professional, and efficient? Yes? Then this is the role for you. At BaxterStorey, we believe that every interaction is an opportunity to create a lasting impression. That's why we're looking for a General Assistant who strives to exceed expectations at every turn. As a trailblazer in the hospitality industry, we are excited to open our doors to individuals who share our passion for delivering exceptional experiences and creating unforgettable moments.

We believe that it is our people that set us apart. As a member of our team, you will be supported in an inclusive environment that encourages growth and celebrates diversity. We will invest in your development with ongoing training to ensure that you have the skills and knowledge to thrive in your role. We guarantee a good work-life balance because we believe that people excel when they are given the space to take care of themselves. If you are a General Assistant who thrives on delivering extraordinary experiences and loves to be part of a harmonious and collaborative team, we would love to hear from you!

Minimum Requirements:

1. Have a contagious passion for food and/or customer service.
2. You draw satisfaction from working within a collaborative and inclusive team environment.
3. Ability to adapt to challenges and opportunities with a solution-oriented perspective.
4. Previous experience in a similar role, especially in the food service industry, is often a plus.
5. Some knowledge of food safety and sanitation practices.
6. Works according to the BaxterStorey core values.

Additional Information: For almost 20 years, for every client, in every location (whether that's an office, stadium, cathedral, or university), we have created beautiful spaces, exciting menus, and friendly teams so that each and every customer can have the hospitality experience they deserve. We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of. Our drive and belief in our people means that we always strive to supercharge our team's careers. 'Better' is a daily habit that sits deep within our DNA, meaning learning will be front and center of your experience working with us.

Benefits:

1. 28 Days holiday including bank holidays.
2. Plus your birthday off.
3. 3 volunteering days.
4. 3 days grandparent leave.
5. 24 weeks' enhanced maternity leave.
6. Secondary carer leave.
7. Wedding/commitment day leave.
8. Free meals on shift.
9. Bespoke training and development opportunities.
10. Apprenticeships opportunities for all experience levels.
11. Pension and life insurance.
12. Discounts available on our HAPI app; high street shops, holidays & cinema.
13. Wellbeing hub.
14. Access to employee assistance programme.
15. Cycle to work scheme.