General Assistant

Sanctuary Group; Cambourne; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

25 days leave + public holidays

Pension scheme with employer

Life Assurance

Employee Advice Service

Cycle to Work Scheme

Voluntary health plans

Employee discounts

Wellbeing support

Employee recognition

Job summary

Sanctuary Students is hiring a General Assistant Cleaner to join the on-site accommodation team at Addenbrooke’s Hospital in Cambridge. The role covers daily cleaning of communal areas and properties, with a team of 20 colleagues and exposure to patient accommodation support tasks.

The candidate should have housekeeping or cleaning experience and be capable of using cleaning machinery, prioritising duties, and following simple instructions. A positive, customer-focused approach is essential.

Qualifications

• Previous cleaning or housekeeping experience.
• Practical experience in operating cleaning machinery.
• Ability to work to deadlines, prioritise workloads and work on own initiative.
• Experience understanding simple verbal and written instructions and undertaking duties as requested.
• Excellent customer service and communication skills.

Responsibilities

• Providing high quality cleaning services for bedrooms, kitchens, pathways, and communal areas.
• Identifying and reporting hazards and faults to ensure a safe environment is maintained.
• Organising stores on site and carrying out checks of equipment, replacing when necessary.
• Any other general tasks as required by management.

Skills

Previous cleaning experience

Cleaning machinery operation

Deadline-driven

Clear instructions understanding

Customer service & communication

Job description

General Assistant Cleaner

Addenbrookes, Cambridge, CB2 0SQ

£23,557 annum

32.5 hour per week (Monday to Friday)

Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status.

Do you have experience in housekeeping or cleaning different accommodation types? If so, we have the role for you. We’re recruiting a General Assistant, also known as a Cleaner, to join our onsite accommodation team at Addenbrooke’s Hospital.

Daily duties will include cleaning communal areas and void (empty) properties, weekly service cleaning of occupied properties and cleaning communal areas including kitchens, lounges & stairs. Joining a team of 20 you will also provide a housekeeping and bed making function, within on-call, patient, and relative accommodation.

We are looking for someone with experience in cleaning or housekeeping and who can use their own initiative to deliver a high-quality cleaning service.

The role of General Assistant will include:

• Providing high quality cleaning services for bedrooms, kitchens, pathways, and communal areas
• Identifying and reporting any hazards and faults to ensure a safe environment is maintained
• Organising stores on site and carrying out checks of equipment, replacing when necessary
• Any other general tasks as required by management

Skills and experiences:

• Previous cleaning or housekeeping experience
• Practical experience in operating cleaning machinery
• Ability to work to deadlines, prioritise workloads and work on own initiative
• Experience of understanding simple verbal and written instructions and undertaking duties as requested
• Excellent customer service and communication skills

Why work for us?

Sanctuary Students manages accommodation for over 11,500 students across England and Scotland. We work in partnership with universities to provide cost-effective facilities management and support services, as well as providing specifically designed and purpose-built accommodation direct to students across the UK. We offer a range of accommodation from shared flats to self-contained apartments in some of the biggest university towns and cities in the UK, including London, Manchester, Liverpool, and Glasgow.

Our Benefits

As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental, and financial health, and gives you the flexibility to tailor your employee benefits by offering:

• 25 days leave (plus public holidays) pro rata
• A pension scheme with employer contributions from Sanctuary
• Life Assurance
• Employee Advice Service including counselling
• Cycle to Work Scheme
• Voluntary health plans
• Employee discounts
• Wellbeing support and tools
• Employee recognition scheme

Job Reference: 229299

We are only currently accepting applications from those with the right to work in the UK.

Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status.

We work closely with the Home Office in order to prevent illegal working.

Sanctuary Students is a trading name used by Sanctuary Housing Association (an exempt charity) and Sanctuary Management Services Limited.