General Assistant

Sanctuary Group; Hartford; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

25 days leave

Pension scheme

Life Assurance

Employee Advice Service including coun

Cycle to Work Scheme

Voluntary health plans

Employee discounts

Wellbeing support

Employee recognition scheme

Job summary

Qualifications

• Previous cleaning or housekeeping experience.
• Practical experience operating cleaning machinery.
• Ability to meet deadlines and work on own initiative.
• Excellent customer service and communication skills.

Responsibilities

• Providing high quality cleaning services for bedrooms, kitchens, pathways, and communal areas
• Identifying and reporting any hazards and faults to ensure a safe environment is maintained
• Organising stores on site and carrying out checks of equipment, replacing when necessary
• Any other general tasks as required by management

Skills

Cleaning experience

Housekeeping experience

Customer service

Communication skills

Tools

Cleaning machinery

Equipment checks

Job description

Daily duties will include cleaning communal areas and void (empty) properties, weekly service cleaning of occupied properties and cleaning communal areas including kitchens, lounges & stairs. Joining a team of 20 you will also provide a housekeeping and bed making function, within on‑call, patient, and relative accommodation. We are looking for someone with experience in cleaning or housekeeping and who can use their own initiative to deliver a high‑quality cleaning service.

Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers' needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary's commitment to our Disability Confident employer status. We work closely with the Home Office in order to prevent illegal working.

Key responsibilities

• Providing high quality cleaning services for bedrooms, kitchens, pathways, and communal areas
• Identifying and reporting any hazards and faults to ensure a safe environment is maintained
• Organising stores on site and carrying out checks of equipment, replacing when necessary
• Any other general tasks as required by management

Requirements

• Previous cleaning or housekeeping experience
• Practical experience in operating cleaning machinery
• Ability to work to deadlines, prioritise workloads and work on own initiative
• Experience of understanding simple verbal and written instructions and undertaking duties as requested
• Excellent customer service and communication skills

Sanctuary Students manages accommodation for over 11,500 students across England and Scotland. We work in partnership with universities to provide cost‑effective facilities management and support services, as well as providing specifically designed and purpose‑built accommodation direct to students across the UK. We offer a range of accommodation from shared flats to self‑contained apartments in some of the biggest university towns and cities in the UK, including London, Manchester, Liverpool, and Glasgow.

Our Benefits As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental, and financial health, and gives you the flexibility to tailor your employee benefits by offering:

• 25 days leave (plus public holidays) pro rata
• A pension scheme with employer contributions from Sanctuary
• Life Assurance
• Employee Advice Service including counselling
• Cycle to Work Scheme
• Voluntary health plans
• Employee discounts
• Wellbeing support and tools
• Employee recognition scheme