General Assistant Cleaning

Sanctuary Group; East Midlands; On-site; GBP 17,000 - 19,000; Full time

Benefits offered by this job

Health & wellbeing support

Company-paid life insurance

Parental leave

Annual leave

Job summary

Sanctuary Group is seeking a General Cleaning Assistant for our Derby retirement community at Greenwich Gardens, 34 Greenwich Drive North, Derby, DE22 4BH. You will keep communal areas, offices, and kitchens clean and tidy, ensuring high standards while respecting residents’ privacy and dignity.

You’ll report faults, monitor stock, and assist with meals and drinks as needed, supported by training and an inclusive culture that values your wellbeing and development.

Qualifications

• Level 2 diploma in housekeeping or catering or willingness to work towards
• Good interpersonal and customer service skills
• Basic understanding of health and safety in the workplace
• Experience with general cleaning duties (desirable)
• Some experience in a domestic or catering environment

Responsibilities

• Keep communal areas, offices, and kitchens clean and tidy
• Complete all cleaning duties to a high standard
• Report any faults or hazards to maintain a safe environment
• Monitor stock levels and ensure equipment is used safely
• Help prepare meals and drinks while meeting customers’ needs and respecting their privacy and dignity

Skills

Customer service

Interpersonal skills

Health & safety awareness

Cleaning duties

Domestic/Catering experience

Education

Level 2 diploma in housekeeping or catering

Job description

Department: Health and Social Care (Domestic and Housekeeping)

Operation: Sanctuary Supported Living

Closing Date: .

General Cleaning Assistant

£12.71per hour

Make a quiet difference that’s felt every day

We’re proud to be recognised as the2025 Housing with Care Employer of the Year– and we’re excited to welcome a new General Cleaning Assistant to our vibrant Retirement Community at Greenwich Gardens, 34 Greenwich Drive North, Derby, DE22 4BH.

You’ll be part of a compassionate, community‑focused team supporting our retirement community residents, that puts people first – every single day.#BeYourBest is more than a hashtag– it’s our commitment to helping our people grow, thrive, and feel valued. We’ll support you with the tools, training, and encouragement to reach your full potential, while celebrating your individuality and the difference you make every day.

As a not-for-profit organisation, we reinvest in our people and our services, celebrating individuality and helping you thrive both personally and professionally.

Your role

• Keep communal areas, offices, and kitchens clean and tidy
• Complete all cleaning duties to a high standard
• Report any faults or hazards to maintain a safe environment
• Monitor stock levels and ensure equipment is used safely
• Help prepare meals and drinks while meeting customers’ needs and respecting their privacy and dignity
• Experience with general cleaning duties (desirable)
• Some experience in a domestic or catering environment
• Level 2 diploma in housekeeping or catering, or willingness to work towards
• Good interpersonal and customer service skills
• Basic understanding of health and safety in the workplace

Your rewards

You deserve more than the basics. That’s why, alongside28 days’ annual leave pro rata (including bank holidays),occupational sick paylinked to length of service, and acontributorypension scheme, we’ve created a package designed to help you thrive:

• Health and wellbeing support– including Aviva Digicare+ with virtual GP appointments, plus an Employee Assistance Programme offering medical, financial, and legal advice, as well as short‑term counselling
• Company-paid life insurance
• Parental leave arrangementsandannual leave purchase scheme
• Company-funded trainingand ongoing career development opportunities
• Flexible working optionsand aninclusive culturewhere everyone belongs, supported by our staff networks including PRISM, Disability, Race Equality and Parent networks
• Exclusive retail discounts, Cycle to Work, and salary sacrifice arrangements

Some rewards are subject to a qualifying period or other criteria – visit our website for more information.

Before you apply

• We can only accept applications from individuals with the right to work in the UK.
• All roles require safeguarding and pre‑employment checks, including criminal records and overseas police checks if needed; for more information, please get in touch.
• Internal candidates should apply via their internal careers account.
• We may close this advert early, so please apply as soon as possible.

Inclusion is one of our core values

We’re committed to being a diverse and inclusive organisation where everyone can thrive. We welcome applications from people of all backgrounds and will make reasonable adjustments throughout the recruitment process in line with our Disability Confident employer status.

We work closely with the Home Office in order to prevent illegal working.

An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.

Sanctuary Supported Living is a trading name of Sanctuary Housing Association and Sanctuary Home Care Limited, both exempt charities.