Gateway & Data Admin Apprentice (Level 3)

Peabody View All Jobs; Basildon; On-site; GBP 12,000 - 18,000; Full time

Benefits offered by this job

Mentor support

Flexible benefits

25 days annual holiday

Job summary

Peabody is offering a Gateway and Data Collections Apprenticeship in the Essex Outreach Gateway team. You will gain hands‑on administrative experience while completing a fully funded Level 3 Business Administrator Apprenticeship.

A mentor will guide you as you build the foundations of a successful career. You will manage enquiries, coordinate bookings, process referrals and collect data, learning alongside experienced colleagues.

Qualifications

• Level 2 qualifications (equivalent to 5 GCSEs) required.
• Basic IT skills, especially Microsoft Office & Outlook.
• Clear motivation for applying and understanding of what an apprenticeship involves.

Responsibilities

• Act as a first point of contact for enquiries into the outreach service.
• Manage the Gateway inbox and respond to customers and external stakeholders.
• Assist with processing referrals and providing phone cover.
• Support daily administration and data collection activities.
• Coordinate bookings for community hubs and signpost customers to services.

Skills

Communication

Organised

Attention to detail

Customer service

Education

Level 2 GCSEs

Tools

Microsoft Office

Outlook

Job description

Peabody is offering a Gateway and Data Collections Apprenticeship in the Essex Outreach Gateway team. You will gain hands‑on administrative experience while completing a fully funded Level 3 Business Administrator Apprenticeship.

A mentor will guide you as you build the foundations of a successful career. You will manage enquiries, coordinate bookings, process referrals and collect data, learning alongside experienced colleagues.