Gas Technical Auditor - Compliance & Remote Support

Zuno; Leeds; On-site; GBP 45,000 - 65,000; Full time

Benefits offered by this job

30 days annual leave + bank holidays

Private medical cover

4 x salary Death in Service cover

Paid maternity and paternity pay

Salary sacrifice pension up to 6%

Ongoing training & development

Social events

Probationary period benefits

Job summary

Zuno is seeking an experienced Technical Gas Auditor to join our Leeds office, auditing installations for compliance with current regulations and manufacturer standards. You will support multiple departments with audits and run desktop checks, liaising with engineers and customers to provide clear resolutions and maintain high service quality.

The role requires ACS CCN1/CENWAT, 5 years of gas experience, a clean UK driving licence, and a proactive, collaborative approach to ensure safe,

Qualifications

• ACS Qualifications (CCN1, CENWAT essential).
• Other qualifications (unvented hot water, LPG, other appliances) desired.
• A minimum of 5 years gas experience (installation, repair, service of domestic gas boilers).

Responsibilities

• Provide remote technical support to engineers during onsite installations via phone and live chat.
• Support Compliance and Aftercare with technical queries.
• Communicate clearly with customers, providing solutions and reassurance.
• Conduct desktop audits of completed installations, identifying compliance issues and arranging engineer re-attendance where required.
• Keep the Zuno admin platform updated with technical information, recommendations and job records.
• Review internal and external audit findings and support continuous improvement.
• Train colleagues on processes and procedures, including how to report gas leaks.
• Deliver high-quality customer service and positive outcomes.
• Work effectively under pressure while maintaining accuracy and attention to detail.
• Be a supportive team player with strong verbal, written and IT skills.
• Be willing to learn new skills and take on additional duties as required by management.

Skills

ACS Qualifications (CCN1, CENWAT)

Full UK driving licence

Gas industry experience

Technical support

Job description

Zuno is seeking an experienced Technical Gas Auditor to join our Leeds office, auditing installations for compliance with current regulations and manufacturer standards. You will support multiple departments with audits and run desktop checks, liaising with engineers and customers to provide clear resolutions and maintain high service quality.

The role requires ACS CCN1/CENWAT, 5 years of gas experience, a clean UK driving licence, and a proactive, collaborative approach to ensure safe,