Gas Technical Surveyor

Zuno Tech Group; Leeds; On-site; GBP 35,000 - 45,000; Full time

Benefits offered by this job

30 days annual leave + holidays

Private medical cover

Death in service

Job summary

Zuno is seeking a Gas Technical Surveyor for the Leeds office. This full-time, office-based role involves conducting desktop surveys before installation days to enable engineers to complete installations to high standards.

You will remotely assist engineers, communicate clearly with customers, and support ongoing project quality. Ideal candidates have ACS CCN1 and CENWAT, at least 5 years in boiler installation/repair, and a proven supervisory or management background with strong customer

Qualifications

• Minimum 5 years boiler installation/repair experience with fault finding skills on domestic gas boilers.
• Excellent customer service and communication skills.
• Office-based role with remote support to onsite installations.
• Full UK driving license.”

Responsibilities

• Carry out desktop surveys prior to installation days to guide engineers on site.
• Remotely assist engineers on site with technical solutions.
• Communicate clearly with customers, offering solutions and reassurance.

Skills

Gas boiler experience

Customer service

Communication skills

Computer literacy

Driver's license

Problem solving

Work under pressure

Education

ACS CCN1 & CENWAT

Job description

Gas Technical Surveyor

Leeds Office - Full Time

Are you an experienced gas engineer looking to utilise your skills in an office environment? OR got previous experience as Technical Gas Auditor and looking for a new challenge?

This could be the perfect opportunity for you...

Job Overview

We are looking for a driven, dedicated and passionate Technical Surveyor (Gas) to join our fast-growing team who would like to be part of the team making Zuno an international household name. As a Gas Technical Surveyor, you will play a fundamental part in supporting our growth and ambition by engaging with our customers to carry out desktop surveys prior to the installation day, to ensure when our engineers are on site they can complete the installation to the exceptionally high standards that BOXT have become renowned for.

You will be required to:

• This is an office based role where you will deal remotely with onsite installations issues.

• Remotely assist engineers that are on site, offering technical solutions where required.

• Communicate clearly to customers offering solutions, recommendations, and reassurance.

Who you are:

• Have ACS Qualifications CCN1, CENWAT (minimum requirement)
• Have a minimum of 5 years Boiler Installation and repair experience with fault finding skills on all domestic gas boilers
• Previous experience in field supervision or management position
• Have excellent customer service skills
• Excellent communication skills both verbal and written
• Computer Literate (the role will require you to use a range of Microsoft/Google software)
• Ability to work well under pressure
• Full driver’s license

Who excels in this role?

• Driven, hardworking and proactive individuals, who thrive in team environments.
• Eager to learn and often have a keen interest in diversifying their skills into new areas of expertise, such as air conditioning, heat pumps and solar panels.
• Confident in their natural ability to establish strong relationships with customers.
• Able to embrace a longer-term vision of success for customers.

About Zuno

When you join Zuno, you join more than a trailblazing installation company. You become part of a rapidly growing team of experts. A proud partner with E.on, EDF Energy, Worcester Bosch, B&Q, Tesla, and Rangers/Watford Football Clubs – among others. Backed by Brookfield and a part of the HomeServe group, a team that works together to empower our customers' homes and lives.

Zuno offers…

• A great team culture – You will work across departments to make incredible things happen. Then, celebrate regularly with team socials and annual parties.
• A market-leading tech platform – Our team of developers is constantly improving our award-winning platform to support customers and engineers.
• Employee progression – We're passionate about our products and enjoy helping others. We also encourage extra training to support career progression.
• Customer champions – Our unique online journey empowers our customers. And through our award-winning app, we provide ongoing five-star support throughout the lifetime of our products.
• Award-winning products – We work with leading manufacturers to install high-quality products, with many being Which? and Quiet Mark approved.
• Global investors - We're proud to be backed by Brookfield and part of the HomeServe Group

Benefits:

• 30 days annual leave + bank holidays
• Private medical cover with Aviva*
• 4 x salary Death in Service cover with Zurich*
• Paid 6 months maternity pay after a year of service
• Paid paternity pay after a year of service
• Salary sacrifice pension matched up to 6%
• Ongoing training & development opportunities
• Social events

*After probationary period