Gas Service Engineer

Service Service; Norwich; On-site; GBP 37,000 - 42,000; Full time

Benefits offered by this job

Company van

Tools provided

25 days holiday + bank holidays

Ongoing training

Career development

Health & wellbeing

Job summary

Service Service is seeking an experienced Gas Service & Breakdown Engineer to join a well-established team covering East Anglia. The role involves servicing, maintenance, fault finding and repairs on domestic heating systems across multiple properties.

You will work independently, manage your workload and provide a professional service to customers. The ideal candidate will hold ACS and relevant domestic gas qualifications, with CCN1, CENWAT, CKR1, CPA1, HTR1, MET1, HWSS1 and CMDDA1, plus Water

Qualifications

• Proven domestic gas servicing experience and breakdowns.
• Current ACS and relevant domestic gas qualifications.
• Strong fault-finding and diagnostic skills.
• Excellent communication and customer-facing abilities.

Responsibilities

• Service, maintain and repair domestic heating systems.
• Diagnose faults and perform first-time fixes.
• Complete safety checks, certification and documentation.
• Provide excellent customer service during every visit.
• Participate in on-call rota for emergency repairs.
• Manage vehicle stock, materials and equipment.
• Work safely in line with Gas Safe and company procedures.

Skills

Gas servicing

Fault finding

Customer service

Independent working

Education

ACS qualifications

CCN1

CENWAT

CKR1

CPA1

HTR1

MET1

HWSS1

CMDDA1

WREG

Job description

Gas Service & Breakdown Engineer

Multiple Locations - NR, CO, CB & IP Postcodes

£37,000 - £42,000 per annum

Company Van & Tools Provided

Service Service is recruiting for experienced Gas Service & Breakdown Engineers to join a well-established organisation covering multiple areas across East Anglia.

This is a field-based role carrying out servicing, maintenance, fault finding and repairs on domestic heating systems. You will work independently across a range of properties, managing both planned and reactive work while providing a professional service to customers.

Key Responsibilities

• Service, maintain and repair domestic heating systems
• Diagnose faults and carry out effective first‑time fixes
• Complete safety checks, certification and accurate documentation
• Provide excellent customer service during every visit
• Participate in an on‑call rota for emergency repairs
• Manage vehicle stock, materials and equipment
• Work safely and in line with Gas Safe and company procedures

About You

• Proven experience in domestic gas servicing, maintenance and breakdowns
• Current ACS and relevant domestic gas qualifications
• CCN1, CENWAT, CKR1, CPA1, HTR1, MET1, HWSS1 and CMDDA1
• Water Regulations (WREG) qualification
• Full UK driving licence
• Strong fault‑finding and diagnostic skills
• Good communication and customer service skills
• Able to work independently and manage your own workload

What's on Offer

• £37,000 - £42,000 per annum
• Company van and tools provided
• 40 hours per week, Monday to Friday
• 25 days holiday plus bank holidays
• Holiday entitlement increasing with service
• Ongoing training and career development
• Opportunities to work towards additional qualifications
• Family‑friendly policies
• Health and wellbeing support

Areas covered: NR, CO, CB and IP postcode areas, including Norwich, Norfolk, Colchester, Cambridge, Ipswich and surrounding areas.

This is a great opportunity for an experienced Gas Engineer looking for a stable field-based role with a good salary, company vehicle and genuine opportunities for further training and development.