Gas Installation Planner

Reed; Epsom; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Cycle-to-work scheme

Mental health support

Career progression opportunities

Open and inclusive culture

Job summary

Reed is seeking a Gas Installation Planner in South East England to join a busy installations team. The role focuses on organising schedules, coordinatingWorks, and liaising with customers to ensure projects run smoothly. Full training will be provided.

The successful candidate will manage engineer diaries, coordinate appointments, and act as a primary contact for clients, supporting efficient service delivery.

Qualifications

• Excellent organisational and planning abilities.
• Strong attention to detail and accurate diary management.
• Confident written and verbal communication.

Responsibilities

• Allocate and schedule work for engineers, electricians and subcontractors.
• Maintain daily engineer diaries and update schedules.
• Run regular job status reports to monitor progress.

Skills

Organisational skills

Scheduling experience

Communication skills

Multi-tasking

IT proficiency

Customer-focused

Tools

Scheduling software

Job description

Location: South East England

Hours: Monday to Friday, 8:00am to 5:00pm

Job Type: Full-time

About the Role

We are looking for a highly organised and proactive Gas Installation Planner to join a busy and growing installations team. This is an excellent opportunity for someone with strong planning, scheduling and administrative skills who enjoys working in a fast-paced environment.

The successful candidate will play a key role in supporting operational delivery by managing engineer schedules, coordinating works, liaising with customers and clients, and ensuring installation projects run efficiently from start to finish. Full training will be provided.

Key Responsibilities

• Allocate and schedule work for engineers, electricians and subcontractors.
• Manage and maintain daily engineer diaries.
• Run regular job status reports to monitor progress and identify opportunities for completion.
• Coordinate appointments and communicate with residents regarding upcoming works.
• Act as a point of contact for clients via telephone and email.
• Ensure all jobs are issued with the necessary information, materials and documentation.
• Check asbestos registers and arrange reports or surveys when required.
• Organise scaffolding and other site requirements where necessary.
• Update and distribute planned works schedules to clients.
• Chase outstanding order numbers and required documentation.
• Provide general administrative and operational support to the installations team.
• Undertake additional duties as reasonably required to support service delivery.

What We’re Looking For

• Excellent organisational and planning skills.
• Strong attention to detail.
• Confident communication skills, both written and verbal.
• Ability to manage multiple tasks and priorities simultaneously.
• Good IT skills and experience using scheduling or planning systems.
• Customer-focused approach with a professional telephone manner.
• Previous experience in planning, scheduling, logistics, repairs, maintenance or construction environments would be advantageous but is not essential.

What’s on Offer

• Full training and ongoing development opportunities.
• Supportive and collaborative working environment.
• Opportunities for career progression and internal promotion.
• Mental health and wellbeing support.
• Cycle-to-work scheme.
• Increasing annual leave entitlement with long service.
• Open and inclusive company culture.
• Competitive salary and benefits package.