Gas Engineer - Service & Repair

Sureserve; Whitwick; On-site; GBP 36,000 - 42,000; Full time

Benefits offered by this job

Company vehicle and fuel card supplied

Uniform, PPE & mobile device supplied

Contributory pension scheme

Life assurance

Bike2Work Scheme

EV Car Scheme

Virtual GP service

Job summary

Sureserve is seeking a heating service engineer to service and maintain domestic heating and hot water systems across the Coalville region. You will diagnose faults, perform planned maintenance and deliver high standards of workmanship with a strong emphasis on customer service.

Candidates must hold CCN1, CENWAT, HTR1 and CKR1, have a valid UK driving licence, and possess proven gas maintenance experience in domestic settings.

Qualifications

• Valid domestic and/or commercial gas qualifications (CCN1, CENWAT, HTR1, CKR1 essential)
• Valid UK driving licence (essential)
• Previous practical gas maintenance experience in domestic settings
• Solid understanding of gas safety regulations and industry standards
• Strong problem-solving skills and ability to work independently
• Professional and friendly attitude with ability to forge strong client/tenant relationships

Responsibilities

• Carry out service and maintenance works on domestic properties across the region
• Ensure high levels of customer care when dealing with clients/tenants to meet quality standards
• Communicate updates and progress, complete paperwork electronically and manually

Skills

Gas maintenance

Gas safety

Fault diagnosis

Maintenance planning

Customer service

Education

CCN1

CENWAT

HTR1

CKR1

Tools

Driving licence

Job description

Sureserve is a trusted partner for housing associations, local authorities, and residents, delivering high-quality compliance and energy services. Our focus on energy efficiency, safe and compliant homes, and enhanced quality of life makes us a leader in the industry. With nationwide reach, regional expertise, and a commitment to excellent service, we are well-positioned to support our clients now and, in the future.

Scroll down to find an indepth overview of this job, and what is expected of candidates

Salary: £35,875 - £42,460 per annum

Location: Coalville, covering LE, DE & NG areas

Contract Type: Permanent

Working Hours: 40

Working pattern: Monday to Friday with on-call requirements

Holiday entitlement: 20 + Bank Holidays (increases with service)

Planned start date: 1st September 2026

About The Role

Responsible for ensuring heating and hot water systems are operating safely, efficiently and reliably, helping customers stay comfortable in their homes. You'll diagnose faults, complete repairs, carry out planned maintenance, and provide a high standard of workmanship while delivering excellent customer service at every visit.

What you’ll be doing

Carry out service and maintenance works on a variety of domestic properties across the region

Ensuring high levels of customer care in dealing with clients and tenants to meet the required quality standards

Communicate updates and progress of work, completing the required paperwork electronically and manually

What we’re looking for

Valid domestic and/or commercial gas qualifications. As a minimum, successful candidates must have the following: CCN1, CENWAT, HTR1, CKR1 (essential)

Valid UK driving licence (essential)

Previous practical experience in gas maintenance within a domestic capacity

Solid understanding of gas safety regulations and industry standards

Strong problem-solving skills and the ability to work independently

A professional and friendly attitude with the ability to forge strong relationships with both clients and tenants

Why Join Us

You’ll be part of a supportive team that values expertise, reliability and great customer service. We offer a positive working environment, opportunities for development and the chance to make a meaningful impact, in the communities we serve.

Benefits

• Company vehicle and fuel card supplied

Uniform, PPE & mobile device supplied

Contributory pension scheme

Life assurance

• Enhanced maternity, paternity, adoption leave and other family friendly policies

Sureserve Benefits Hub, accessing over 1000 retail discounts

Virtual GP service, available for employees and immediate family

Employee Assistance Programme (EAP)

• Bike2Work Scheme
• EV Car Scheme

Employee engagement events and“Employee Voice” programmes

Strong opportunities for career growth and development

• Terms/qualifying criteria applies

Equal Opportunities

Sureserve is an equal opportunities employer, dedicated to nurturing a diverse and inclusive work environment. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status.

Reasonable Adjustments

As part of our commitment to Inclusivity, we offer reasonable adjustments throughout the recruitment process for individuals who may require them. If you feel you need any adjustments, please contact

Pre-employment Checks

Successful applicants will be subject to eligibility checks with a 3rd party, including the right to work in the UK and DBS checks