Gas Engineer

Sanctuary Group; Witchford; On-site; GBP 42,000 - 44,000; Full time

Benefits offered by this job

25 days annual leave + holidays

Pension scheme with employer contrib.

Life Assurance

Employee Advice Service

Cycle to Work scheme

Voluntary health plans

Employee discounts

Wellbeing support

Employee recognition scheme

Job summary

Sanctuary Group in the United Kingdom is seeking a Gas Engineer to service, fault-find and maintain boilers and gas heating systems across multiple properties. You will document progress clearly for customers and colleagues, respond to faults, and drive a company vehicle where required.

The role requires relevant gas qualifications (CCN1, CENWAT, CKR1, CPA1, HTR1, Unvented - G3 and WRAS) with proven diagnostic experience.

Qualifications

• Proven experience of analysing and diagnosing problems.
• Working knowledge of installation, servicing and maintenance of gas heating systems.
• Ability to use computerised systems (including PDA) for work scheduling.
• Driving licence (full) for company vehicle usage.

Responsibilities

• Carrying out fault fixing, servicing and maintenance on boilers and appliances.
• Provide accurate and timely information on progress and advice easily understood by customers.
• Respond to complaints and breakdowns in service delivery.
• Resolve problems and inform customers of resolutions.
• Maintain tools and equipment; replenish stocks as needed.

Job description

The role of Gas Engineer will include:

• Carrying out fault fixing, servicing and maintenance duties on range of boilers and appliances
• Providing accurate and timely information on progress and advice that is easily understood by the customer and ensure accurate daily work records are completed
• Responding positively to complaints and breakdowns in service delivery to meet customer expectations
• Resolving problems or set into motion the means of resolution, ensuring customers are kept informed
• Ensuring tools and equipment are maintained in good condition and stocks are replenished as needed
• To ensure full compliance with health and safety legislation, candidates applying for this role must be qualified to CCN1, CENWAT, CKR1, CPA1, HTR1, Unvented - G3 Certificate, and Water Regulations (WRAS) or currently undertaking the qualification. As part of the interview process, candidates will be required to bring with them the original certification verifying proof of their qualifications. Copies and CSCS cards will not be accepted
• Proven experience of analysing and diagnosing problems and implementing effective solutions
• Working knowledge of the installation, servicing and maintenance of gas heating systems
• Ability to use and update computerised systems (including PDA) for work scheduling
• Recent experience of undertaking a similar role
• This role will involve driving on company business. In order to drive a company vehicle, drivers must hold a full valid UK driving licence
• Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers' needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary's commitment to our Disability Confident employer status.
• We provide in-house repairs and maintenance for a wide range of properties, as part of a not-for-profit organisation. We foster a diverse and inclusive culture. Our customers are at the heart of all we do, and colleagues help make a real difference to people's lives.
• We work closely with the Home Office in order to prevent unlawful working. A basic Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for. Sanctuary Maintenance Contractors Limited is a subsidiary of Sanctuary Housing Association, an exempt charity.

As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering:

• 25 days annual leave (rising to a maximum of 30 days) plus public holidays
• A pension scheme with employer contributions from Sanctuary
• Life Assurance
• Employee Advice Service including counselling
• Cycle to Work scheme
• Voluntary health plans
• Employee discounts
• Wellbeing support and tools
• Employee recognition scheme
• Staff Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues
• £42,235 per annum (rising to £44,458 per annum after 12 months, subject to satisfactory performance)