Gas Installation Engineer

Sanctuary Group; United Kingdom; Remote; GBP 42,000 - 51,000; Full time

Benefits offered by this job

25 days annual leave

Pension scheme with employer

Life Assurance

Employee Advice Service

Cycle to Work

Voluntary health plans

Wellbeing support

Staff Networks for inclusion

Job summary

Sanctuary Group is recruiting a Gas Installation Engineer to join the Midlands/Cherwell Gas Team. The role involves installing, servicing and commissioning gas central heating systems across Northamptonshire, Buckinghamshire and Oxfordshire, with work Monday to Friday and a 40-hour week.

You will work with an apprentice and may undertake service and breakdown tasks depending on workload. A full UK driving licence is required to drive a company vehicle.

Qualifications

• Proven experience in analysing and diagnosing problems and implementing effective solutions.
• Working knowledge of installation, servicing and maintenance of gas heating systems.
• Ability to use computerised systems (including PDA) for work scheduling.
• This role requires a full UK driving licence for company vehicle use.

Responsibilities

• Carry out fault fixing, maintenance, installation duties and commissioning of gas central heating systems in line with contract and service specifications.
• Provide accurate and timely progress information and clear customer communications, with well-maintained daily records.
• Respond promptly to complaints and breakdowns to meet customer expectations and contractual standards.
• Resolve problems or trigger the appropriate resolution path, keeping customers informed per procedures and specifications.

Skills

Gas knowledge

Problem diagnosis

Driving licence

PDA usage

Tools

PDA

Job description

Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status.

Gas Installation Engineer

Covering Northamptonshire, Buckinghamshire and Oxfordshire

£46,681 per year

40 hours per week – Monday to Friday, 08.00 to 16.30

We have an opportunity for a Gas Installation Engineer to join our Midlands/Cherwell Gas Team. Working within a team of 5, in this role you will carry out Gas Installation works on a multitude of different boilers and systems including Y&S plans, Combi swaps, conversions and Unvented cylinder installations. You will be working with an apprentice and, depending on workload, you may be required to carry out service & breakdown duties.

The role of Gas Installation Engineer will include:

• Carrying out fault fixing, maintenance, installation duties and commissioning of gas central heating systems, in accordance with contract and service specifications
• Providing accurate and timely information on progress and advice that is easily understood by the customer and ensure accurate daily work records are completed
• Responding positively to complaints and breakdowns in service delivery to meet customer expectations in accordance with contract and service specifications
• Resolving problems or set into motion the means of resolution, ensuring customers are kept informed, in line with agreed processes and within contract and service specifications
• Ensuring tools and equipment are maintained in good condition and stocks are replenished as needed, in accordance with the agreed requisition procedures and budgets

Skills and experiences:

• To ensure full compliance with health and safety legislation, candidates applying for this role must be qualified to CCN1, CENWAT, CKR1, CPA1, HTR1, Unvented - G3 Certificate, and Water Regulations (WRAS), or currently undertaking the qualification. As part of the interview process, candidates will be required to bring with them the original certification verifying proof of their qualifications. Copies and CSCS cards will not be accepted.
• Proven experience of analysing and diagnosing problems and implementing effective solutions
• Working knowledge of the installation, servicing and maintenance of gas heating systems
• Ability to use and update computerised systems (including PDA) for work scheduling
• Recent experience of undertaking a similar role
• This role will involve driving on company business. In order to drive a company vehicle, drivers must hold a full valid UK driving licence

About us

We provide in-house repairs and maintenance for a wide range of properties, as part of a not-for-profit organisation. We foster a diverse and inclusive culture. Our customers are at the heart of all we do, and colleagues help make a real difference to people’s lives.

As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering:

• 25 days annual leave (rising to a maximum of 30 days) plus public holidays
• A pension scheme with employer contributions from Sanctuary
• Life Assurance
• Employee Advice Service including counselling
• Cycle to Work scheme
• Voluntary health plans
• Wellbeing support and tools
• Staff Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues

We work closely with the Home Office in order to prevent unlawful working.

A basic Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.

Sanctuary Maintenance Contractors Limited is a subsidiary of Sanctuary Housing Association, an exempt charity.