Gas Service Delivery Manager

Sanctuary; Greater London; Sur place; GBP 52 000 - 55 000; Plein temps

Avantages offerts par ce poste

25 days annual leave (rising to 30)

Pension scheme with employer contrib.

Life Assurance

Employee Advice Service

Cycle to Work scheme

Voluntary health plans

Wellbeing support and tools

Staff Networks

Résumé du poste

Candidate must hold CCN1, CENWAT, CKR1, CPA1, Gas Auditing Qualification, HTR1, Unvented G3, WRAS or be currently undertaking, and manage resources, equipment, and safeguarding issues to deliver excellent service to tenants.

Qualifications

• Must hold CCN1, CENWAT, CKR1, CPA1, Gas Auditing Qualification, HTR1, Unvented – G3 and Water Regulations (WRAS) or be currently undertaking.

Responsabilités

• Coordinate and monitor gas servicing across multiple sites.
• Lead and develop team to achieve 100% compliance with regulations.
• Oversee budgeting, scheduling, and procurement for repairs and maintenance.
• Recruitment support and staff inductions.
• Ensure real-time reporting and safeguarding/health and safety compliance.

Connaissances

Team management

Gas compliance

Formation

CCN1, CENWAT, CKR1, CPA1, Gas Auditing Qualification, HTR1, Unvented G3, WRAS (or in progress)

Outils

PDA

Description du poste

We have an opportunity for a Service Delivery Manager – Gas, to coordinate and ensure the delivery of a high quality and cost effective maintenance service across multiple sites that meets the needs of our customers, inline with organisation and financial regulations.

This job sits within Compliance, which is responsible for managing the Group's compliance responsibilities including gas servicing and fire risk assessments to ensure the Group's properties comply with legislation.

The role of Service Delivery Manager - Gas will include:

• Managing, developing, and monitoring performance of your team in line with Gas legislative and regulatory requirements, helping towards the group achieving 100% compliance and providing a cost-effective and efficient service to tenants and customers
• Working with Gas Planning to look at ways we can make efficiencies making sure the engineers are working in real time and addressing any issues as they arise
• Liaising with your team making sure we are reporting and dealing with safeguarding, welfare and health and safety issues reporting these through the appropriate channels
• Assisting in the recruitment process of new staff, attending interviews, completing inductions etc
• Managing/monitoring new installations, checking heating surveys and POJ are being sent in real time, booking appointments with tenants, ordering materials, on-site inspections of work to ensure we are achieving the desired standard
• Managing resources effectively, ensuring tools and equipment are maintained by staff and stock requests are within agreed budgets
• Keeping up to date with Gas safe technical bulletins and Gas regulations and provide necessary updates to your team

Skills and experiences:

• To ensure full compliance with health and safety legislation, candidates applying for this role must be qualified to CCN1, CENWAT, CKR1, CPA1, Gas Auditing Qualification, HTR1, Unvented – G3 certificate, and Water Regulations (WRAS), or currently undertaking the qualification
• Proven experience analysing and diagnosing complex problems and implementing effective solutions
• Experience of managing and developing people
• Recent experience of undertaking a similar role, preferably within a building maintenance or facilities
• Ability to use and update computerised systems (including PDA) for work scheduling
• This role will involve driving on company business. In order to drive a company vehicle, drivers must hold a full valid UK driving licence

About us

We provide in-house repairs and maintenance for a wide range of properties, as part of a not-for-profit organisation. Our customers are at the heart of all we do, and colleagues help make a real difference to people’s lives.

We foster a diverse and inclusive culture.

As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering:

• 25 days annual leave (rising to a maximum of 30 days) plus public holidays
• A pension scheme with employer contributions from Sanctuary
• Life Assurance
• Employee Advice Service including counselling
• Cycle to Work scheme
• Voluntary health plans
• Wellbeing support and tools
• Staff Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues
• £52,051 per annum (rising to £54,791 per annum after 12 months, subject to satisfactory performance)