Gas Engineer

SURE SERVE UK LTD; East Midlands; On-site; GBP 36,000 - 45,000; Full time

Benefits offered by this job

Company vehicle

Pension scheme

Life assurance

Enhanced family leave

Sureserve Benefits Hub

Virtual GP

EAP

Bike2Work Scheme

EV Car Scheme

Career growth opportunities

Job summary

Sureserve UK Ltd is recruiting for a gas heating technician to service and maintain domestic heating systems across Derby region. You will diagnose faults, perform repairs, and carry out planned maintenance to ensure safe, efficient operation and high customer satisfaction.

The role requires CCN1, CENWAT, HTR1, CKR1 gas qualifications, a valid UK driving licence, and a strong understanding of gas safety regulations. On-call duties apply, and a supportive team environment is offered.

Qualifications

• CCN1, CENWAT, HTR1, CKR1 gas qualifications (essential).
• Valid UK driving licence (essential).
• Experience in domestic gas maintenance.
• Solid understanding of gas safety regulations and industry standards.
• Strong problem-solving skills and the ability to work independently.
• Professional and friendly attitude with the ability to forge strong relationships with clients and tenants.

Responsibilities

• Carry out service and maintenance works on a variety of domestic properties across the region.
• Ensuring high levels of customer care in dealing with clients and tenants to meet the required quality standards.
• Communicate updates and progress of work, completing the required paperwork electronically and manually.

Skills

Gas heating maintenance

Customer service

Problem solving

Communication

Education

CCN1, CENWAT, HTR1, CKR1 gas qualifications

Job description

Sureserve is a trusted partner for housing associations, local authorities, and residents, delivering high-quality compliance and energy services. Our focus on energy efficiency, safe and compliant homes, and enhanced quality of life makes us a leader in the industry. With nationwide reach, regional expertise, and a commitment to excellent service, we are well-positioned to support our clients now and, in the future.

Salary: £35,875 - £45,000 (with £45,000 being the average of OTE inc. callout)

Location: Derby covering allDE postcodes & NG postcode areas

Contract Type: Permanent

Working Hours: 40

Working pattern: Monday to Friday with on-call requirements

Holiday entitlement: 20 + Bank Holidays (increases with service)

About the role

Responsible for ensuring heating and hot water systems are operating safely, efficiently and reliably, helping customers stay comfortable in their homes. You'll diagnose faults, complete repairs, carry out planned maintenance, and provide a high standard of workmanship while delivering excellent customer service at every visit.

What you’ll be doing

• Carry out service and maintenance works on a variety of domestic properties across the region
• Ensuring high levels of customer care in dealing with clients and tenants to meet the required quality standards
• Communicate updates and progress of work, completing the required paperwork electronically and manually

What we’re looking for

Valid domestic and/or commercial gas qualifications. As a minimum, successful candidates must have the following: CCN1, CENWAT, HTR1, CKR1 (essential)

Valid UK driving licence (essential)

Previous practical experience in gas maintenance within a domestic capacity

Solid understanding of gas safety regulations and industry standards

Strong problem-solving skills and the ability to work independently

A professional and friendly attitude with the ability to forge strong relationships with both clients and tenants

Why Join Us

You’ll be part of a supportive team that values expertise, reliability and great customer service. We offer a positive working environment, opportunities for development and the chance to make a meaningful impact, in the communities we serve.

• Company vehicle and fuel card supplied
• Contributory pension scheme
• Life assurance
• Enhanced maternity, paternity, adoption leave and other family friendly policies
• Sureserve Benefits Hub, accessing over 1000 retail discounts
• Virtual GP service, available for employees and immediate family
• Employee Assistance Programme (EAP)
• Bike2Work Scheme
• EV Car Scheme
• Employee engagement events and Employee Voice programmes
• Strong opportunities for career growth and development
• Terms/qualifying criteria applies

Sureserve is an equal opportunities employer, dedicated to nurturing a diverse and inclusive work environment. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status.

Reasonable Adjustments

As part of our commitment to Inclusivity, we offer reasonable adjustments throughout the recruitment process for individuals who may require them. If you feel you need any adjustments, please contact

Pre-employment Checks

Successful applicants will be subject to eligibility checks with a 3rd party, including the right to work in the UK and DBS checks.