Gas Engineer

Sanctuary Group; City Of London; On-site; GBP 41,000 - 55,000; Full time

Benefits offered by this job

25 days annual leave (rising to 30) +

Pension scheme with employer contrib.

Life Assurance

Employee Advice Service

Cycle to Work scheme

Voluntary health plans

Employee discounts

Wellbeing support and tools

Employee recognition scheme

Staff Networks supporting inclusion

£47,778 per annum rising to £50,293

Job summary

Sanctuary Maintenance Contractors Limited is seeking two Gas Engineers in London to install, service and repair gas central heating systems. You will diagnose faults, maintain documentation, and respond to breakdowns while ensuring safety compliance and customer satisfaction.

Role requires CCN1, CENWAT, CKR1, CPA1, HTR1, Unvented-G3, WRAS qualifications, and a valid UK driving licence. On-call rota and company-provided vehicle are included.

Qualifications

• Must have proven ability to analyse and diagnose gas system faults.
• Strong focus on clear, accurate customer communication and reporting.
• Willingness to work flexibly including on-call duties and driving to sites.

Responsibilities

• Carrying out fault fixing, maintenance, installation and commissioning of gas central heating systems
• Providing accurate information on progress and advice easily understood by customers; maintaining daily records
• Responding to complaints and breakdowns to meet customer expectations and ensuring timely resolution
• Resolving problems or initiating resolution and keeping customers informed throughout
• Working knowledge of installation, servicing and maintenance of gas heating systems and driving on company business

Skills

Diagnostics

Customer communication

Problem solving

Education

CCN1, CENWAT, CKR1, CPA1, HTR1, Unvented - G3, WRAS

Tools

PDA

Job description

The role of Gas Engineer will include:

• Carrying out fault fixing, maintenance, installation duties and commissioning of gas central heating systems
• Providing accurate and timely information on progress and advice that is easily understood by the customer and ensure accurate daily work records are completed
• Responding positively to complaints and breakdowns in service delivery to meet customer expectations
• Resolving problems or set into motion the means of resolution, ensuring customers are kept informed
• Ensuring tools and equipment are maintained in good condition and stocks are replenished as needed
  We have an opportunity for two highly motivated Gas Engineers to join our team, based in London. You will carry out installations, servicing and repairs on a wide range of different systems. Out of hour emergency call outs are part of the role and are managed amongst the team on a rota basis., To ensure full compliance with health and safety legislation, candidates applying for this role must be qualified to CCN1, CENWAT, CKR1, CPA1, HTR1, Unvented - G3 Certificate, and Water Regulations (WRAS), or currently undertaking the qualification. As part of the interview process, candidates will be required to bring with them the original certification verifying proof of their qualifications. Copies and CSCS cards will not be accepted.
• Proven experience of analysing and diagnosing problems and implementing effective solutions
• Working knowledge of the installation, servicing and maintenance of gas heating systems
• Ability to use and update computerised systems (including PDA) for work scheduling
• Recent experience of undertaking a similar role
• This role will involve driving on company business. In order to drive a company vehicle, drivers must hold a full valid UK driving licence
  We provide in-house repairs and maintenance for a wide range of properties, as part of a not-for-profit organisation. We foster a diverse and inclusive culture. Our customers are at the heart of all we do, and colleagues help make a real difference to people's lives.

We work closely with the Home Office in order to prevent unlawful working. A basic Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for. Sanctuary Maintenance Contractors Limited is a subsidiary of Sanctuary Housing Association, an exempt charity.

As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering:

• 25 days annual leave (rising to a maximum of 30 days) plus public holidays
• A pension scheme with employer contributions from Sanctuary
• Life Assurance
• Employee Advice Service including counselling
• Cycle to Work scheme
• Voluntary health plans
• Employee discounts
• Wellbeing support and tools
• Employee recognition scheme
• Staff Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues
• £47,778 per annum (rising to £50,293 per annum after 12 months, subject to satisfactory performance)