Gardener/ Cleaner

The Guinness Partnership; Aylesbury; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player is seeking a dedicated Estate Assistant to join their team in Aylesbury. This full-time role involves delivering exceptional cleaning and gardening services, ensuring that both internal and external areas are well-maintained. The ideal candidate will have a strong background in grounds maintenance, excellent customer service skills, and the ability to work independently while adhering to health and safety guidelines. Join a forward-thinking organization that values teamwork and customer satisfaction, and contribute to creating a welcoming environment for all residents.

Qualifications

• Experience in grounds maintenance across various sites.
• Knowledge of lawn, shrub, and plant care.

Responsibilities

• Provide high-quality cleaning and gardening services.
• Maintain compliance with standards and specifications.

Skills

Grounds Maintenance

Customer Service

Physical Task Management

Health & Safety Compliance

Teamwork

Education

NVQ 2 in Horticulture

RHS/City and Guilds/HND equivalent

Job description

About the Role
We have an exciting opportunity for an Estate Assistant, (Gardener/ Cleaner), to join our team on a permanent, full-time basis across our sites within Aylesbury. You will provide a high-quality cleaning, grounds, and gardening service, ensuring compliance with agreed standards, specifications, and timescales. This will include cleaning internal communal areas and keeping external areas well-maintained by undertaking tasks such as basic gardening. and refuse removal.

You will represent Guinness on-site, fostering positive working relationships working with customers, contractors, and colleagues to provide access and report any responsive repairs, fly-tipping, graffiti, refuse removal, and safeguarding alerts.

What we are looking for
We are a customer-focused organisation, so we know that how we do things is just as important as what we do.You will not only be an experienced Estate Assistant, (Gardener/ Cleaner), but you will also have great customer service skills and a willingness to go the extra mile.

You will also be able to demonstrate the below essential skills:

• Proven professional experience of delivering grounds maintenance across a variety of sites and garden types.
• Experience and knowledge of lawn, shrub, and plant care.
• Proven experience of achieving high levels of customer satisfaction
• Ability to carry out physical tasks within Health & Safety guidelines.
• Ability to work effectively within a team and without high levels of supervision.
• Able to demonstrate Guinness Behaviours
• Knowledge of Health & Safety legislation, including COSHH and PPE
• Full UK driving license.

Desirable Qualifications

• NVQ 2 in Horticulture or of RHS/City and Guilds/HND equivalent
• PA1 and PA6 NPTC Certificates

If you are interested in finding out more about the key responsibilities of the role and/or to ensure you meet the essential criteria, please review the attached role profile.