FX/CFD Sales Associate

StoneX Group Inc.; London; Hybrid; GBP 30,000 - 50,000; Full time

Job summary

An established industry player in financial services is seeking a dynamic FX/CFD Sales Associate to join their innovative team. This role offers a unique opportunity to connect clients to global markets while working in a hybrid environment. As part of a talented team, you'll engage with clients, support their trading experiences, and contribute to their onboarding journey. With a focus on personal and professional growth, this position is perfect for those passionate about finance and eager to make an impact in a fast-paced, agile setting. Join a company that values creativity, integrity, and teamwork.

Qualifications

• Proven sales record and ability to learn complex products quickly.
• Experience in a brokerage environment is a plus.

Responsibilities

• Handle customer onboarding and support for existing clients.
• Engage warm leads and manage client inquiries via multiple channels.

Skills

Fluent in Mandarin

Fluent in English

Creative problem solving

Excellent communication skills

Proficiency in Microsoft Office

Self-motivated

Education

Bachelor’s Degree

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Join to apply for the FX/CFD Sales Associate role at StoneX Group Inc.

Overview

Permanent, full-time, hybrid

Connecting clients to markets – and talent to opportunity

With 4,300 employees and over 400,000 retail and institutional clients from more than 80 offices spread across five continents, we’re a Fortune-100, Nasdaq-listed provider, connecting clients to the global markets – focusing on innovation, human connection, and providing world-class products and services to all types of investors.

At StoneX, we offer you the opportunity to be part of an institutional-grade financial services network that connects companies, organizations, and investors to the global markets ecosystem. As a team member, you'll benefit from our unique blend of digital platforms, comprehensive clearing and execution services, personalized high-touch support, and deep industry expertise. Elevate your career with us and make a significant impact in the world of global finance.

Business Segment Overview

Retail: Empower individual investors – and yourself – in the world of retail through a range of different financial products rooted in innovation and market intelligence. From FX and CFDs to precious metals, master an exciting world of wealth management tools.

Responsibilities

Position Purpose:

Fluent Mandarin and English speaker requirement for this position.

This is a fantastic opportunity for a smart and passionate individual with a proven sales record. Experience in CFDs and FX is preferable but not essential (new graduates will be considered). You will join a growing team and gain exposure to a unique environment working in the Fintech space. You'll enjoy operating in a fast-paced, highly efficient agile environment alongside a team of autonomous individuals with aligned beliefs and goals.

Primary duties will include:

1. Being part of a team dedicated to handling all aspects of the customer onboarding experience
2. Facilitating outbound opening of new accounts for potential clients who have already indicated interest in our platform and providing support for existing customers
3. Handling incoming sales inquiries and client issues via phone, email, and live chats, as well as occasionally face-to-face in the office or at events
4. No cold calling involved; the job is centered on engaging warm leads via outbound call campaigns, primarily speaking to clients over the phone in a fast-paced environment
5. Providing support for existing customers with all aspects of the trading experience—funding accounts, education, etc.
6. Encouraging and supporting referrals from existing clients
7. This list is not exhaustive and may be expanded as deemed necessary by management.

Qualifications

To land this role, you will need:

1. Creative problem solver, professional, honest, and a good team player
2. Ability to learn complex products quickly
3. Proficiency in Microsoft Word, Excel, and Outlook
4. Proactive, KPI-driven, able to manage your client base and source new relationships independently
5. Self-motivated with a target-driven mindset
6. Excellent communication skills, strong attention to detail, and a service-oriented approach in a real-time trading environment
7. Fluency in Mandarin and English

What Makes You Stand Out

1. Experience in a brokerage environment is a plus
2. Keen interest in investment and financial services
3. Commitment to continuous improvement

Education / Certification Requirements

1. Bachelor’s Degree or equivalent experience and training
2. Ability to handle sensitive information with integrity and confidentiality

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Sales and Business Development