Funeral Service Operative (Level 1) – On‑Call

Life Services Group; Dumfries; Remote; GBP 19,000 - 23,000; Part time

Benefits offered by this job

Annual leave

Yearly bonus £300–£500

Pension 4% matched

Life assurance 2x salary

Staff discounts

Eyecare support

Flu jab reimbursement

24/7 Employee Assistance Programme

Ongoing training & apprenticeships

Free on-site parking

Job summary

Life Services Group's Dignity Funeral Directors in Dumfries is seeking a compassionate Funeral Service Operative (Level One) to support families at one of life’s hardest moments. The role is part-time (30 hours per week) with on-call responsibilities.

Full training, uniform and ongoing support are provided. You’ll care for the deceased, assist Funeral Directors with ceremonies and help ensure every farewell is conducted with dignity and respect.

Qualifications

• Full UK Driving Licence is essential.
• Empathetic, professional and composed under pressure.
• Respectful and caring with colleagues and families.
• Physically capable of manual handling.
• Comfortable working directly with the deceased.
• Reliable and flexible, including outside standard hours.
• Professional, dignified presentation.
• PC literate — Microsoft Office, Outlook and internal systems (training provided).

Responsibilities

• Provide dignified, professional care for the deceased.
• Support Funeral Directors with seamless service and ceremonial work.
• Drive and maintain specialist vehicles (hearses, limousines, private ambulances).
• Keep vehicles and facilities presented to a high standard.
• Join the on-call rota (including nights/weekends), including collection and transfer of the deceased.
• Bring the deceased into our care from homes, hospitals, hospices or public places.
• Prepare the deceased (washing, dressing, presentation) to family, religious or cultural wishes.
• Support chapel visits and family interactions calmly and respectfully.
• Carry out all duties involving the deceased with care and professionalism.

Skills

Driving license

Empathy

Physical fitness

Reliability

PC literacy

Job description

Life Services Group's Dignity Funeral Directors in Dumfries is seeking a compassionate Funeral Service Operative (Level One) to support families at one of life’s hardest moments. The role is part-time (30 hours per week) with on-call responsibilities.

Full training, uniform and ongoing support are provided. You’ll care for the deceased, assist Funeral Directors with ceremonies and help ensure every farewell is conducted with dignity and respect.