Compassionate Funeral Service Operative – On-Call Driver

Life Services Group; Falmouth; Remote; GBP 24,000 - 29,000; Full time

Benefits offered by this job

Up to 25 days leave

Bonus up to £300–£500

Pension 4% matching

Life assurance 2x salary

Staff discounts

24/7 EAP

Training & apprenticeships

Free on-site parking

Job summary

Dignity Funeral Directors, part of Life Services Group, is looking for a compassionate Funeral Service Operative (Level One) to support families during one of life's hardest moments. You will care for the deceased with dignity, assist Funeral Directors, and help ensure ceremonies run smoothly.

The role requires empathy, reliability and a full UK driving licence. Training is provided, with on-call shifts including nights and weekends.

Qualifications

• Full UK Driving Licence is essential.
• Empathetic, professional and composed under pressure.
• Respectful and caring with colleagues and families.
• Physically capable of manual handling.
• Comfortable working directly with the deceased.
• Reliable and flexible, including outside standard hours.
• Professional, dignified presentation.
• PC literate — Microsoft Office, Outlook and internal systems (training provided).

Responsibilities

• Provide dignified, professional care for the deceased.
• Support Funeral Directors with seamless service and ceremonial work.
• Drive and maintain specialist vehicles (hearses, limousines, private ambulances).
• Keep vehicles and facilities presented to a high standard.
• Join the on-call rota (including nights/weekends), including collection and transfer of the deceased.
• Bring the deceased into our care from homes, hospitals, hospices or public places.
• Prepare the deceased (washing, dressing, presentation) to family, religious or cultural wishes.
• Support chapel visits and family interactions calmly and respectfully.
• Carry out all duties involving the deceased with care and professionalism.

Skills

UK Driving Licence

Empathetic under pressure

Respectful & caring

Manual handling

Work with deceased

Reliable & flexible

Professional presentation

MS Office & Outlook

Job description

Dignity Funeral Directors, part of Life Services Group, is looking for a compassionate Funeral Service Operative (Level One) to support families during one of life's hardest moments. You will care for the deceased with dignity, assist Funeral Directors, and help ensure ceremonies run smoothly.

The role requires empathy, reliability and a full UK driving licence. Training is provided, with on-call shifts including nights and weekends.