Compassionate Funeral Service Operative (Level 1)

Life Services Group; Belfast City District; Hybrid; GBP 23,000 - 31,000; Full time

Benefits offered by this job

Time to recharge

25 days annual leave

Yearly bonus £300–£500

4% matched pension

Life assurance 2x salary

Eyecare support

Flu jab reimbursement

Employee Assistance Programme

Ongoing training

Free on-site parking

Job summary

Dignity Funeral Directors in Belfast is seeking a Funeral Service Operative (Level One) to support families through one of life’s most sensitive moments. You will provide dignified, professional care for the deceased and assist Funeral Directors with seamless ceremonial work.

This role requires empathy, reliability and flexibility, with full training, uniform and support provided. A Full UK Driving Licence is essential, you must be comfortable working outside standard hours and with the

Qualifications

• Full UK Driving Licence (essential).
• Empathetic, professional and composed under pressure.
• Respectful and caring with colleagues and families.
• Physically capable of manual handling.
• Comfortable working directly with the deceased.
• Reliable and flexible, including outside standard hours.
• Professional, dignified presentation.
• PC literate — Microsoft Office, Outlook and internal systems (training provided).

Responsibilities

• Provide dignified, professional care for the deceased.
• Support Funeral Directors with seamless service and ceremonial work.
• Drive and maintain specialist vehicles (hearses, limousines, private ambulances).
• Keep vehicles and facilities presented to a high standard.
• Join the on-call rota (including nights/weekends), including collection and transfer of the deceased.
• Bring the deceased into our care from homes, hospitals, hospices or public places.
• Prepare the deceased (washing, dressing, presentation) to family, religious or cultural wishes.
• Support chapel visits and family interactions calmly and respectfully.
• Carry out all duties involving the deceased with care and professionalism.

Skills

Full UK Driving Licence

Empathetic

Professional

Under pressure

Reliable

Flexible

PC literacy

Job description

Dignity Funeral Directors in Belfast is seeking a Funeral Service Operative (Level One) to support families through one of life’s most sensitive moments. You will provide dignified, professional care for the deceased and assist Funeral Directors with seamless ceremonial work.

This role requires empathy, reliability and flexibility, with full training, uniform and support provided. A Full UK Driving Licence is essential, you must be comfortable working outside standard hours and with the