Funeral Service Crew - Part-Time On-Call Role

Co-op Group; Basildon; On-site; GBP 15,000 - 18,000; Part time

Benefits offered by this job

30% off Co-op branded products and 10%

23 days holidays (pro rata)

Pension with up to 10% employer-conrib

Employee Assistance Programme (24/7)

Virtual GP and free eye tests

Career development including Apprent

Friendly, supportive team

Stream money app access

Job summary

Co-op Group is seeking a part-time Funeralcare team member in Basildon to support preparation, transport and care of the deceased with professionalism and respect. Roles include driving funeral vehicles, lifting coffins and coordinating with families, with full training provided and a benefits package.

You will join a team dedicated to delivering compassionate funeral services, with on-call rota coverage, weekend and evening shifts, and supportive training as part of our community-focused Co-op

Qualifications

• A full UK manual driving licence.
• Ability to perform the physical aspects of the role (manual lifting). Training and equipment provided.
• Good IT skills and ability to learn new applications and systems.
• Ability to react calmly and compassionately in emotional circumstances with a customer‑service focus.
• Strong attention to detail and adherence to regulatory policies and processes.

Responsibilities

• Collect the deceased from a range of locations and scenarios in a professional and empathetic manner.
• Bear coffins on the day of the funeral and drive funeral vehicles.
• Maintain the cleanliness of equipment and facilities, including vehicles.
• Prepare coffins and engrave name plates.
• Prepare the deceased in our care for viewings and the funeral.
• Maintain client management applications daily, inputting detailed information to keep records updated.
• Safely lift, carry and move coffins following health and safety guidance to prevent injuries.

Skills

Driving licence (UK, manual)

Empathy

Attention to detail

Customer service

IT literacy

Physical fitness

Tools

IT devices proficiency

Job description

Co-op Group is seeking a part-time Funeralcare team member in Basildon to support preparation, transport and care of the deceased with professionalism and respect. Roles include driving funeral vehicles, lifting coffins and coordinating with families, with full training provided and a benefits package.

You will join a team dedicated to delivering compassionate funeral services, with on-call rota coverage, weekend and evening shifts, and supportive training as part of our community-focused Co-op