Funeral Care Centre Assistant

PMP Recruitment; Leeds; On-site; GBP 14,000 - 21,000; Full time

Benefits offered by this job

Discounts on shopping

Flexible pay app

Job summary

CTRG Limited in Leeds is recruiting a Care Centre Assistant to join our team at Towngate. You will help keep Funeralcare operations running smoothly, support front-line colleagues, and assist clients with compassion during their time of need.

Daily duties include vehicle cleaning, checks, preparing coffins, handling floral tributes, and maintaining a safe, respectful environment. Full training provided.

Qualifications

• Basic literacy, numeracy and IT skills using available technology.
• Team player with professional relationships and discretion.
• Willing to learn new skills and approach challenges.
• Ability to carry out heavy lifting and manual handling safely.
• Empathy and calmness in emotional circumstances.
• Maintain a respectful, professional demeanor at all times.

Responsibilities

• Clean Funeralcare vehicles daily, including polish and wax.
• Carry out daily and weekly vehicle checks.
• Assist with housekeeping in public and private areas; report maintenance.
• Fully prepare coffins and handle floral tributes with care.
• Report to Care Logistics Management and follow instructions.
• Comply with health and safety requirements and checks.
• Work with colleagues to ensure high service standards.
• Use equipment and manual handling techniques safely.

Skills

Teamwork

Literacy & numeracy

Willingness to learn

Heavy lifting

Discretion & empathy

Calm under pressure

Job description

We have a fantastic opportunity for you to work with our client as a Care Centre Assistant in TOWNGATE – Leeds, West Yorkshire, LS9 0RA

Your pay rate and shifts as Care Centre Assistant:

Monday to Friday alternating between 8am to 12 noon and 12 noon to 4pm – £ 12.71 p/h

as an advocate of the Funeralcare brand this role is critical in “Helping our clients say their best goodbye”

The role is integral behind the scenes as well as supporting Funeralcare operational front-line colleagues to support clients in their time of need.

Your role as a Care Centre Assistant:

• Clean Funeralcare vehicles on a day-to-day basis including polish & wax routine
• Carry out daily & weekly vehicle checks.
• Assist in general housekeeping in both public and private areas, report any building and equipment maintenance to a manager.
• Fully Prepare all types of coffins.
• Handle floral tributes with care.
• Reporting to the Care Logistics Management team and responding appropriately to instructions.
• Ensuring you fully comply with all Health and safety requirements and checks.

Although you will not be dealing directly with the deceased, please be mindful you will be in the same environment to where the deceased will be cared for.

What you’ll do – Being there for each other:

• Working with other colleagues to promote teamwork to ensure high standards of service delivery.
• Always maintaining a professional and dignified manner.
• Ensuring the use of appropriate equipment and approved manual handling techniques are complied with to eliminate the possibility of accident or injury.

Skills, Knowledge and Experience

• Being a team player, building and maintaining professional relationships.
• Basic literacy, numeracy and IT skills utilising all available technology, when required.
• Willingness to learn new skills and approach challenges.
• Ability to carry out heavy lifting and manual handling from strained positions.
• Required to always act with discretion and empathy.
• The ability to react calmly and compassionately in emotional circumstances

CTRG are a Flexible Pay Employer that offers Stream. The money management app lets you choose when to get paid, put money aside each week, get discounts on your shopping, check your benefits entitlement, and much more.

CTRG has partnered up with the Company Shop, which will enable our staff and colleagues the opportunity to access their membership scheme free of charge. You can gain access to discounted food at up to 70% off the recommended retail price.

We provide equal employment opportunities (EEO) in all our employment practices to all employees, temporary workers, and applicants for employment without regard to age, gender reassignment, married or civil partnership, pregnancy or maternity leave, disability, race including colour, nationality, ethnic or national origin, religion or belief, sex and sexual orientation.