Care Centre Assistant

Ctrg; Torquay; On-site; GBP 14,000 - 21,000; Full time

Job summary

CTRG is recruiting for a Funeral Care Centre Assistant in Torquay. The role is a full-time position, Monday to Friday, 09:00 to 16:00, paying £12.71 per hour. You will support Funeralcare operations and assist frontline colleagues to help clients say their best goodbye.

The role involves manual handling, vehicle cleaning, coffin preparation, and handling floral tributes with discretion and empathy, reporting to the Care Logistics team and ensuring health and safety compliance.

Qualifications

• Strong communication skills.
• Being a team player, building and maintaining professional relationships.
• Basic literacy, numeracy and IT skills utilizing all available technology.
• Willingness to learn new skills and approach challenges.
• Ability to carry out heavy lifting and manual handling from strained positions.
• Required to always act with discretion and empathy.
• The ability to react calmly and compassionately in emotional circumstances.

Responsibilities

• Clean Funeralcare vehicles on a day-to-day basis including polish & wax routine.
• Move ceremonial vehicles within the Care Centre grounds (no public road driving).
• Assist in general housekeeping in both public and private areas, report maintenance to a manager.
• Fully prepare all types of coffins.
• Handle floral tributes with care.
• Report to the Care Logistics Management team and respond to instructions.
• Ensure full compliance with Health and safety requirements and checks.
• Work with colleagues to promote teamwork and maintain high standards of service.

Skills

Communication skills

Team player

Literacy/ Numeracy

Willingness to learn

Manual handling

Discretion & empathy

Calm under pressure

Job description

We have a fantastic opportunity for you to work with our client as a Funeral Care Centre Assistant in Torquay, TQ2 7NY

Your pay rate and shifts as Care Centre Assistant:

Monday to Friday 09.00am to 16.00pm - £ 12.71 p/h

As an advocate of the Funeralcare brand this role is critical in "Helping our clients say their best goodbye"

The role is integral behind the scenes as well as supporting Funeralcare operational front-line colleagues to support clients in their time of need.

Your role as a Care Centre Assistant:

• Clean Funeralcare vehicles on a day-to-day basis including polish & wax routine
• Move ceremonial vehicles within the Care Centre grounds (no public road driving)
• Assist in general housekeeping in both public and private areas, report any building and equipment maintenance to a manager.
• Fully Prepare all types of coffins.
• Handle floral tributes with care.
• Reporting to the Care Logistics Management team and responding appropriately to instructions.
• Ensuring you fully comply with all Health and safety requirements and checks.

What you'll do - Being there for each other:

• Working with other colleagues to promote teamwork to ensure high standards of service delivery.
• Always maintaining a professional and dignified manner.
• Ensuring the use of appropriate equipment and approved manual handling techniques are complied with to eliminate the possibility of accident or injury.

Skills, Knowledge and Experience

• Full UK Manual Driving License Required
• Strong communication skills.
• Being a team player, building and maintaining professional relationships.
• Basic literacy, numeracy and IT skills utilising all available technology, when required.
• Willingness to learn new skills and approach challenges.
• Ability to carry out heavy lifting and manual handling from strained positions.
• Required to always act with discretion and empathy.
• The ability to react calmly and compassionately in emotional circumstances

CTRG are a Flexible Pay Employer that offers Stream. The money management app lets you choose when to get paid, put money aside each week, get discounts on your shopping, check your benefits entitlement, and much more.

CTRG has partnered up with the Company Shop, which will enable our staff and colleagues the opportunity to access their membership scheme free of charge. You can gain access to discounted food at up to 70% off the recommended retail price.

We provide equal employment opportunities (EEO) in all our employment practices to all employees, temporary workers, and applicants for employment without regard to age, gender reassignment, married or civil partnership, pregnancy or maternity leave, disability, race including colour, nationality, ethnic or national origin, religion or belief, sex and sexual orientation.