Care Centre Assistant

Ctrg; Reading; On-site; GBP 14,000 - 21,000; Full time

Benefits offered by this job

Flexible pay app

Discounted food via Company Shop

Job summary

CTRG is seeking a Care Centre Assistant in Reading (RG30 1EA). You will support Funeralcare operations, prepare coffins, maintain vehicles, and assist with housekeeping while showing empathy and discretion in sensitive situations.

Key duties include cleaning vehicles, handling floral tributes, and reporting to management. A full UK driving license is required. The role offers hourly pay and stable shifts, with a supportive team environment.

Qualifications

• Full UK driving license is required.
• Strong communication skills are essential.
• Team-oriented with professional relationships.

Responsibilities

• Clean Funeralcare vehicles daily (polish & wax).
• Move ceremonial vehicles within Care Centre grounds (not on public roads).
• Assist in housekeeping in public and private areas; report maintenance to a manager.
• Fully prepare coffins of all types.
• Handle floral tributes with care.
• Report to Care Logistics Management and follow instructions.
• Comply with health and safety requirements and checks.
• Work with colleagues to promote teamwork and high service standards.
• Maintain a professional and dignified manner.
• Use equipment safely with proper handling techniques to prevent accidents.

Skills

Full UK Driving License

Strong communication skills

Team player

Literacy/Numeracy/IT skills

Willingness to learn

Heavy lifting

Discretion and empathy

Calm and compassionate under pressure

Tools

IT literacy

Job description

We have a fantastic opportunity for you to work with our client as a Funeral Care Centre Assistant in Reading, RG30 1EA

Your pay rate and shifts as Care Centre Assistant:

Monday to Friday 12.30pm to 16.30pm - £ 12.71 p/h

As an advocate of the Funeralcare brand this role is critical in "Helping our clients say their best goodbye"

The role is integral behind the scenes as well as supporting Funeralcare operational front-line colleagues to support clients in their time of need.

Your role as a Care Centre Assistant:

• Clean Funeralcare vehicles on a day-to-day basis including polish & wax routine
• Move ceremonial vehicles within the Care Centre grounds (no public road driving)
• Assist in general housekeeping in both public and private areas, report any building and equipment maintenance to a manager.
• Fully Prepare all types of coffins.
• Handle floral tributes with care.
• Reporting to the Care Logistics Management team and responding appropriately to instructions.
• Ensuring you fully comply with all Health and safety requirements and checks.

What you'll do - Being there for each other:

• Working with other colleagues to promote teamwork to ensure high standards of service delivery.
• Always maintaining a professional and dignified manner.
• Ensuring the use of appropriate equipment and approved manual handling techniques are complied with to eliminate the possibility of accident or injury.

Skills, Knowledge and Experience

• Full UK Manual Driving License Required
• Strong communication skills.
• Being a team player, building and maintaining professional relationships.
• Basic literacy, numeracy and IT skills utilising all available technology, when required.
• Willingness to learn new skills and approach challenges.
• Ability to carry out heavy lifting and manual handling from strained positions.
• Required to always act with discretion and empathy.
• The ability to react calmly and compassionately in emotional circumstances

CTRG are a Flexible Pay Employer that offers Stream. The money management app lets you choose when to get paid, put money aside each week, get discounts on your shopping, check your benefits entitlement, and much more.

CTRG has partnered up with the Company Shop, which will enable our staff and colleagues the opportunity to access their membership scheme free of charge. You can gain access to discounted food at up to 70% off the recommended retail price.

We provide equal employment opportunities (EEO) in all our employment practices to all employees, temporary workers, and applicants for employment without regard to age, gender reassignment, married or civil partnership, pregnancy or maternity leave, disability, race including colour, nationality, ethnic or national origin, religion or belief, sex and sexual orientation.

Reading, RG30 1EA