Fundraising Support Assistant

Lymphoma Action; Aylesbury; On-site; GBP 23,000; Full time

Job summary

Join a dedicated charity focused on supporting those affected by lymphoma. This full-time role in Aylesbury involves delivering a supporter care programme, managing donations, and engaging with the community. Ideal for someone with strong administrative and customer service experience, you will thrive in a creative and supportive environment. The organization values diversity and offers excellent benefits, including flexible working and generous leave entitlements. If you're passionate about making a difference and have the right skills, this opportunity is perfect for you.

Benefits

Employee assistance programme

Flexible working

Generous holiday entitlement

Enhanced sick pay

Maternity/paternity/adoption leave and pay

Life assurance scheme

Qualifications

• Experience in administrative or customer service roles.
• Strong organizational skills to manage multiple tasks.

Responsibilities

• Deliver supporter care programme and manage enquiries.
• Convey impact of donations sensitively in thank you letters.

Skills

Administrative skills

Customer service experience

Organizational skills

IT and digital skills

Writing ability

Tools

Online platforms

Software and databases

Job description

• Full-time, i.e. five days (35 hours) per week. Job-share also considered.
• Salary£23,000 per annum (pro-rata for part-time hours)
• Closing date is Friday 30 May 2025, 12pm
• Interviews to be held in Aylesbury on Tuesday 10 June 2025

We are looking for someone to join our Fundraising Team to deliver our supporter care programme and be the first port of call for all enquiries and donations. Applicants will be warm and engaging and committed to developing relationships with the Charity’s supporters, most of whom have been directly affected by lymphoma. You will have a strong eye for detail as well as excellent writing ability to convey sensitively the impact of donations in thank you letters. This is the perfect role for someone who has:

• Experience of working in an administrative or customer service role
• Strong organisational skills with the ability to juggle and prioritise multiple tasks
• Excellent IT and digital skills and the willingness to use different online platforms, software and databases

Lymphoma Action has developed a great working culture that focuses on delivering the best outcomes for people affected by lymphoma, as well as prioritising a creative, inclusive and supportive environment. Staff receive excellent benefits such as an employee assistance programme, flexible working, generous holiday entitlement, enhanced entitlements to sick pay and maternity/paternity/adoption leave and pay, and a life assurance scheme.

Lymphoma Action is the UK’s only charity dedicated to lymphoma, the UK’s fifth most common cancer. We’ve been providing expert information and wide-ranging support for more than 35 years, helping thousands of people affected by lymphoma.

This is an office-based role so proximity to Aylesbury is essential. Whilst the role is advertised as full-time, we will accept applications for job-share. Please note that we only accept applications from people who have the right to work in the UK and are resident in the UK.

• We actively welcome applications that will help increase the diversity of our workforce, welcoming applications from those with disabilities and from minority groups and from different backgrounds and experiences.
• If you have any queries about the application process or would like more information about the role, please contact Hayley Woodward, Corporate Services Officer, at [e-mail]

Lymphoma Action is a registered charity in England and Wales (1068395) and in Scotland (SC04850).