Fundraising Manager

Stockport Nub News; Cheadle; Remote; GBP 54,000 - 66,000; Full time

Benefits offered by this job

Pension

27 days holiday + bank holidays

Fully remote with occasional travel to

Travel to Manchester 4x/month

Job summary

Stockport Nub News is seeking a proactive Fundraising Operations Manager to enhance operational infrastructure supporting fundraising campaigns, events, donor engagement, and income processing. The role blends strategic leadership with hands-on delivery to maximise fundraising performance through robust systems and reporting.

You will oversee budgets, GDPR-compliant data handling, and collaboration across fundraising colleagues and stakeholders, including partner organisations.

Qualifications

• Experience in fundraising operations or charity operations.
• Experience with not-for-profit organisations.
• Strong knowledge of fundraising CRM and donor management.
• GDPR and data protection knowledge.
• Experience managing budgets and forecasts.

Responsibilities

• Lead the planning, implementation and monitoring of fundraising activity.
• Manage fundraising systems, CRM, donor databases and reporting tools.
• Ensure GDPR-compliant data handling and privacy.
• Analyse performance, KPIs and provide insights.
• Oversee processing and reconciliation of donations and Gift Aid.
• Develop budgets, forecasts and monitoring frameworks.
• Support campaigns, events and donor engagement initiatives.
• Ensure compliance with fundraising codes and policies.
• Manage relationships with suppliers and CRM providers.
• Identify process improvements and automation opportunities.
• Provide training on systems and procedures.
• Maintain governance and risk management processes.

Skills

Stakeholder management

Project management

Data analysis

Communication

Problem solving

GDPR knowledge

Tools

CRM systems

Donor management

Gift Aid processing

Job description

Fundraising Operations Manager

Where

Cheadle

What

Community & Sport

Type

Permanent

Salary

59800 Annual

Up to £59,800 - DOE - 1 Year FTC

Location

Fully Remote - (Will need to travel to Manchester, 4 times a month)

We are seeking an experienced and highly organised Fundraising Operations Manager to lead and develop the operational infrastructure that supports our fundraising activities. Working closely with fundraising colleagues and key stakeholders across the organisation, you will ensure fundraising campaigns, events, donor engagement activities, and income processing are delivered efficiently, compliantly, and to the highest standards.

This is an exciting opportunity for a proactive professional who enjoys combining strategic thinking with hands-on delivery. You will play a key role in driving operational improvements, enhancing supporter experience, and maximising fundraising performance through robust systems, processes, and reporting.

Key Responsibilities

• Lead the operational planning, implementation, and monitoring of fundraising activity across the organisation.
• Manage and optimise fundraising systems, CRM platforms, supporter databases, and reporting tools.
• Ensure supporter data is maintained accurately and in line with GDPR and data protection requirements.
• Analyse fundraising performance, income trends, campaign results, and KPIs, providing actionable insights and recommendations.
• Oversee the accurate processing and reconciliation of donations, event income, sponsorship income, and Gift Aid claims.
• Develop and maintain fundraising budgets, forecasts, and performance monitoring frameworks.
• Support the delivery of fundraising campaigns, appeals, events, and donor engagement initiatives.
• Ensure compliance with the Fundraising Code of Practice, Charity Commission guidance, and internal policies.
• Manage relationships with third-party suppliers, agencies, CRM providers, and fundraising partners.
• Identify and implement process improvements, automation opportunities, and digital solutions to enhance operational efficiency.
• Provide training and support to fundraising teams on systems, procedures, and best practice.
• Maintain strong quality assurance, governance, and risk management processes.

About You

To be successful in this role, you'll have:

• Must have previous experience working in a similar fundraising operations, supporter services, or charity operations role.
• Experience working for a not-for-profit organisation - essential
• Strong knowledge of fundraising CRM and donor management systems.
• Experience analysing data and producing meaningful reports and insights.
• A solid understanding of GDPR, fundraising compliance, and supporter data management.
• Experience managing budgets, forecasts, and income reconciliation processes.
• Excellent project management and organisational skills.
• Strong communication and stakeholder management abilities.
• A proactive approach to problem-solving and continuous improvement.
• A passion for delivering exceptional supporter experiences and helping charities maximise income,
• Must have experience of working within a Charity or Not for Profit organisation - essential
• Understanding of a faith-based organisation is essential,
• Able to travel to Manchester - 4 times every month

Salary up to £59,800, fully remote, 37.5 hours Monday-Friday, 27 days holiday + bank holidays, pension